Community Engagement

Description

The Community Engagement position is The Haven’s bridge to the larger Charlottesville community, interfacing with volunteers, donors, community partners, and clients. The position entails three main areas: volunteer coordination, communications, and coordination of building and fundraising events.

Job Duties

Volunteer Coordination:

• Maintain and expand volunteer recruitment and retention strategy
• Develop, provide, and oversee monthly volunteer orientations
• Develop and maintain online volunteer schedule
• Regular contact with volunteers, regarding scheduling and other volunteer issues
• Keep physical and digital record of all volunteer documentation
• Support volunteers in their roles and contact with guests of The Haven, helping them to make sense of their experiences
• Revise Volunteer Manual and Volunteer Application as needed
• Engage with and organize community groups, in particular, local student and faith-based groups
• Attend local volunteer fairs and community expos, providing information and outreach
• Organize annual volunteer appreciation event
• Administer annual volunteer satisfaction survey
• Contribute to the development and refinement of procedures and protocols—specifically, regarding volunteer recruitment, coordination, and retention—necessary to operating The Haven

Communications:

• Update and maintain agency Facebook page(s), Twitter and Instagram accounts, and website on a weekly basis
• Create regular email blasts regarding sanctuary and fundraising events, Haven updates/needs, etc.
• In conjunction with executive director, represent The Haven at community events
• Create PSAs and images/ads to promote Haven fundraising events
• Connect with local media outlets (radio, television, print, etc.) to advertise Haven fundraising events
• In conjunction with the executive director, create bi-annual newsletters
• Work together with the executive director and operations director to research, implement, and maintain a program which connects volunteer/donor databases and streamlines communications

Events/Fundraising:

Coordinate two major fundraising events – “Run for Home” 8K and Housing2Home Art Auction, including:

• Volunteer recruitment
• Secure event space, rentals, supplies, etc.
• Partner with key volunteers to manage event logistics
• Partner with New City Arts for Art Auction

Coordinate community events in sanctuary, kitchen, and dining room, including:

• Manage online calendar of events
• Collect and record rental payments
• Secure coverage for events

Skills Required

• Detail-oriented
• Works well within a team setting
• Experience in website management and design
• Ability to work in a fast-paced and interactive work context
• Good interpersonal skills
• Highly motivated and organized
• Good-humored

Work Schedule

Full-time; 9:00am – 5:00pm; Monday through Friday

Additional Info

• Please submit cover letter and resume, with references, to the contact email.
• Note: the position includes a healthcare stipend and retirement benefits.