Volunteer Coordinator

Description

Habitat for Humanity of Greater Charlottesville is currently seeking a full-time Volunteer Coordinator to join its team at The Habitat Store. The Volunteer Coordinator is tasked with effectively recruiting, training, supervising, and nurturing a solid volunteer base to support all aspects of store operations.

Job Duties

• Recruit volunteers to assist in daily store operations
• Schedule all volunteers at direction of Store Manager and Operations Manager to ensure thorough and consistent coverage at the store and special events
• Exercise discretion and independent judgment with regard to recruitment, acceptance, training, and assignation of volunteers
• Effectively evaluate incoming volunteers and communicate their skills/interests to appropriate staff
• Perform all necessary training to ensure success and safety of volunteers
• Ensure that volunteers adhere to established store policies and procedures
• Supervise community service workers and volunteer groups as needed
• Ensure all volunteers are consistently provided with appropriate tasks and held accountable for performing these tasks completely and safely
• Ensure retention of volunteers through recognition and productive use of their skills/interests/time
• Provide friendly and personalized customer service on sales floor to drive sales and ensure optimal customer/donor experience

• Be an expert on all policies, procedures and sales floor activity; Provide retail support as needed at the direction of the Store Manager and Operations Manager

• Proactively and effectively interact with affiliate Volunteer Manager, sharing resources and strategizing, to advance overall affiliate goals
• Explore and pursue partnerships with local organizations to enhance volunteer participation
• Work closely with the Operations Manager to ensure representation at appropriate conferences, fairs, and other community events to promote awareness of the store
• Take pictures of volunteers and post regularly on social media platforms
• Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers

Skills Required

• Professional demeanor and attitude at all times befitting a public representative of Habitat for Humanity of Greater Charlottesville
• Experience coordinating volunteers preferred
• Non-profit experience preferred
• Ability to multi-task, plan, organize, and execute multiple projects and meet deadlines with high quality work
• Excellent writing, communication and organization skills
• Strong discretion and judgment
• Proficient in Microsoft Suite and Google Suite
• Proficient in social media platforms
• Able to think strategic and creatively
• Positive, “can do” personality

• Sensitivity to the needs of people from multiple cultures and backgrounds

• Commitment to Habitat for Humanity’s mission of service to others
• Ability to lift 25-50 lbs. and be on feet for long periods of time in extreme temperatures
• Driver’s license and insurable driving record
• Flexibility to work occasional nights and weekends

Additional Info

50% on sales floor, 50% off sales floor