Supportive Services Specialist

Description

The Supportive Services Specialist provides case management services to residents at The Crossings and
functions as a collaborative team partner among VSH associates, volunteers, community providers, and
board members. The Supportive Services Specialist works in a residential environment that serves a
vulnerable population who have experienced low income, medical and/or mental challenges, and
substance addiction.

Job Duties

• Provides case management expertise that promotes housing stability, to include but not limited
  to, assessments, treatment planning, supportive counseling, linking to community resources,
  monitoring progress, collaboration with other providers, and care coordination
• Advocates for clients as appropriate with property management, court officials, law
  enforcement, and community providers as it pertains to maintaining housing
• Maintains paper and electronic records to ensure compliance with agency and regulatory
  standards as it pertains to reporting, data entry and quality control
• Assists with necessary outreach and engagement activities to include residents and their
  families, community providers, property management, medical personnel, and other providers
• Assists clients with securing and maintaining entitlements and benefits through DSS and other
  income and disability support resources
• Serves as key team representative, attending and participating in internal and external meetings
  to promote positive partnerships improved client services, fund raising, and supporting
  volunteerism

Skills Required

• Bachelors’ degree in Human Services from appropriately accredited institution plus one year
  experience in the field of direct services to individuals with low-income, physical disabilities,
  behavioral health and developmental disorders, and/or history of homelessness and
  incarcerations
• Knowledge of appropriate community resources, especially entitlement, housing, and recovery
  resources
• Must possess excellent computer skills including use of Microsoft Office
• Frequent local travel and some occasional State-wide travel required, approx 10%
• Valid VA Driver’s license
• Must have access to a personal vehicle available for use in performing job functions
• Must successfully pass VSH insurance review, including background check and other pre-employment screenings