Store Volunteer Coordinator

Description

Habitat for Humanity of Greater Charlottesville is currently seeking a full-time Volunteer Coodinator to join its team at The Habitat Store. The Volunteer Coordinator is tasked with effectively recruiting, training, supervising and nurturing a solid volunteer base to support all aspects of Store operations.

Job Duties

• Recruit volunteers to assist in daily store operations
• Explore and pursue partnerships with local organizations to enhance volunteer participation
• Ensure retention of volunteers through recognition and productive use of their skills/interests/time
• Develop volunteer job descriptions through collaboration with appropriate staff
• Perform all necessary training in cooperation with Store Manager to ensure success and safety of volunteers
• Exercise discretion and independent judgment with regard to recruitment, acceptance, training and assignation of volunteers
• Schedule all volunteers at direction of Store Manager and Operations Manager to ensure thorough and consistent coverage at the store and special events
• Proactively and effectively interact with affiliate Volunteer Manager, sharing resources and strategizing, to advance overall affiliate goals
• Effectively evaluate incoming volunteers and communicate their skills/interests to appropriate staff
• Supervise community service workers and volunteer groups as needed
• Ensure that volunteers adhere to established store policies and procedures
• Provide friendly and personalized customer service on sales floor to drive sales and ensure optimal customer/donor experience
• Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers
• Provide retail support as needed at the direction of the Store Manager and Operations Manager.
• Work closely with the Operations Manager to ensure representation at appropriate conferences, fairs, and other community events to promote awareness of the store

Skills Required

• Non-profit management experience
• Professional demeanor and attitude at all times befitting a public representative of Habitat for Humanity of Greater Charlottesville
• Demonstrated ability to effectively supervise and direct volunteers
• Demonstrated ability to multi-task, plan, organize, and implement multiple projects and meet deadlines with high quality work
• Excellent writing and communication skills
• Strong discretion and judgment
• Command knowledge of Word, Publisher, PowerPoint, Excel, Outlook and other common database software
• High level of strategic thinking
• Positive, “can do” personality
• Sensitivity to the needs of people from multiple cultures and backgrounds
• Flexibility to work occasional nights and weekends
• Commitment to Habitat for Humanity’s mission of service to others and The Habitat Store’s environmental initiative
• Ability to lift 25-50 lbs. and be on feet for long periods of time in extreme temperatures
• Driver’s license and insurable driving record

Additional Info

(50% on sales floor, 50% off sales floor)

Please submit resume AND cover letter to apply. HFHGC is an EOE. Women, minorities and protected individuals such as those covered by Section 3 are encouraged to apply.