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OrganizationHabitat for Humanity of Greater Charlottesville
TypePart Time
Application DeadlineAugust 3, 2017
College Degree Required?No
Salary Range$11.00/hr
Phone(434) 293-9066


Habitat for Humanity of Greater Charlottesville is currently seeking a part-time Store Donation Logistics Coordinator for the Habitat Store. The Store Donation Logistics Coordinator will be tasked with scheduling and processing donations pick-up requests over the phone and online, acting as a back-up driver for donation pick-ups, and supporting retail operations of the Habitat Store with superior customer service and professionalism.

Please send resume AND cover letter to  Applications accepted on a rolling basis until position is filled.

HFHGC is an EOE. Women, minorities and protected individuals such as those covered by Section 3 are encouraged to apply.

Job Duties

  • Schedule & organize donation pick-up requests both online and over the phone
  • Ensure the donation voicemail line is checked and calls are returned at least once every two hours
  • Serve as back-up driver for donation pick-ups
  • Screen pick-up and drop-off donations for acceptability and unload professionally and efficiently
  • Load customer purchases safely and professionally
  • Provide friendly, professional and personalized customer service on sales floor to drive sales and ensure optimal customer/donor experience
  • Effectively supervise volunteers as needed
  • Maintain exceptionally clean store and warehouse through sweeping, proper merchandising, and diligent attention to housekeeping
  • Answer and respond to incoming calls regarding store location, donation information, directions, etc. in professional manner
  • Handle cash, check, and credit card transactions with customers
  • Ensure that store and warehouse are appropriately stocked with supplies at all times with input from Store Manager or Operations Manager
  • Make miscellaneous repairs to damaged but valuable donations at direction of Store Manager or Operations Manager
  • Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers
  • Adhere to safety procedures and ensure safe environment for customers, donors, staff, and volunteers
  • Adhere to all store policies and procedures
  • Perform other duties as assigned by Store Manager or Operations Manager

Skills Required

  • Proven experience in retail sales
  • Ability to safely and professionally drive a large vehicle such as a box truck
  • Ability to use Gmail, social media platforms and Microsoft Suite programs, especially Word and Excel with high level of proficiency
  • Experience interacting with customer/donors on the phone and through e-mail
  • Demonstrated ability to multi-task, plan, organize, and implement multiple projects and meet deadlines with high quality work
  • Professional demeanor and attitude at all times befitting a public representative of Habitat for Humanity of Greater Charlottesville
  • Ability to work well with volunteers and supervise them effectively
  • Excellent verbal, written and computer communication skills
  • Positive, “can do” personality
  • Professional appearance at all times befitting the public face of Habitat
  • Flexibility to work occasional nights and weekends
  • Sensitivity to the needs of people from multiple cultures and backgrounds
  • Commitment to Habitat for Humanity’s mission of service to others
  • Ability to lift 50-75 lbs. consistently and be on feet for long periods of time in extreme temperatures
  • Driver’s license and insurable driving record

Work Schedule

Part-time, Non-exempt, Hourly. Includes weekends and occasional evenings.