Stewardship and Engagement Coordinator

Description

The Maggie Walker Community Land Trust (MWCLT) seeks to develop and steward permanently affordable housing opportunities to foster racially equitable communities throughout Richmond and vicinity. We are looking to hire a dedicated and passionate Stewardship and Engagement Coordinator who will help carry out our mission to deliver and steward permanently affordable housing. The Stewardship and Engagement Coordinator will be responsible for managing our network of Homeowners and robust portfolio of over 90 permanently affordable homes in the Richmond Metro Area. This role reports to the Director of Homeownership.

The Stewardship and Engagement Coordinator will serve as the first point of contact for current MWCLT homeowners. They are first and foremost an advocate for MWCLT homeowners and will ensure that homeowner needs are being met. They will provide support with logistical homeownership issues such as warranty and repairs, as well as providing resources and education related to homeownership, wealth building and empowerment. As such, a large portion of this position will be focused on creating engagement strategies that support MWCLT efforts to build and sustain relationships with homeowners, and support homeowner efforts to connect with one another and their neighbors.

The Stewardship and Engagement Coordinator may be required to perform additional duties that support the CEO, COO, and Homeownership team, inclusive of project management and administrative functions. They will also be expected to build rapport, and maintain strong relationships with homeowners and community members. This position requires an ability to work well on a collaborative team structure as well as a desire and ability to work with people of diverse socio-economic and cultural backgrounds.

Interested applicants should submit resumes to jobs@mwclt.org by March 26, 2024.

Job Duties

Primary Responsibilities:
Serve as the primary contact for all MWCLT homeowners and respond to homeowners and their emergent needs as an ally and partner
Problem-solve issues related to home repairs, property resale, mortgage and tax related issues
Maintain personal and professional relationships with homeowners, neighbors and community members and organizations
Create strategies for upholding the ground lease and enforcing compliance, when necessary
Manage stewardship policies and perform property checks of existing homes, as needed
Document needed repairs, changes, and requests from homeowners and coordinate with necessary parties to ensure repairs are addressed efficiently
Develop, coordinate, and deliver targeting trainings for homeowners surrounding financial sustainability and wealth building
Provide accurate data management to Homekeeper/Salesforce and Monday Board database
Identify and research additional resources, education opportunities and trainings, that may serve as a support to homeowners and community members
Play an active role in supporting the homeownership team and staff as needed
Serve as the staff liaison for the Stewardship Committee and hold regular meetings with a coalition of engaged homeowners
Engage in strategic plan implementation discussions and tasks
Provide annual surveys and data collection of homeowners
Attend regular board meetings, information sessions and community outreach events

Skills Required

Required Qualifications:
Bachelor’s Degree in social work, public policy, housing, urban planning, or similar field
Advanced Degree not required in lieu of five years experience in community building, housing, community engagement and case management coordination experience
Possess extensive experience in engaging with diverse communities, deep community engagement work, facilitation, and capacity building
Have a deep understanding of system inequalities and passion for implementing solutions to advancing racial equity
Self-motivated and have the ability to manage tasks independently while simultaneously working as an integral member of the MWCLT Team
Flexibility to attend engagement events outside of regular working hours as needed

The ideal candidate will:
Have experience with or understanding of the community land trust model and/or working in the affordable housing field
Understand the impacts of systemic racism, social justice, racial disparities and how each play a role in housing for BIPOC communities
Be an innovative self-starter with strong interpersonal skills
Be a creative problem solver with the ability to implement solutions and ideas
Have passion for affordable housing and legacy
Be empathetic to barriers that serve as roadblocks and hindrances for prospective homebuyers
Bilingual Spanish Speaker (not required)

Work Schedule

This is a full-time position. Some evening and weekend work is required. This position will offer a hybrid mix of remote and in-person office space work options. MWCLT currently offers a 4 day work week where the office is closed on Fridays.

Additional Info

The Maggie Walker Community Land Trust (MWCLT) is a 501(c)(3) nonprofit organization that seeks to develop and maintain permanently affordable homeownership opportunities for low and moderate-income households. The organization was formed in 2016. Using the Community Land Trust (CLT) model, the MWCLT creates homes that are sold to qualified buyers while retaining ownership of the land beneath the houses. These homes receive permanent subsidy that stays in the home and allows the home to be sold below market value.

The Maggie Walker CLT is committed to providing perpetually affordable homes to families with modest incomes throughout Richmond’s neighborhoods. In this way, we can keep our neighborhoods diverse and vibrant, even as housing prices rise.

The Maggie Walker Community Land Trust is an Equal Opportunity Employer committed to creating a more equitable workplace. We value diversity and are dedicated to the recruitment, inclusion and retention of people of color, LGBTQ, women, trans and gender non-conforming people, veterans and people with disabilities.