Program Director

Description

The Program Director is responsible for the successful delivery of day-to-day direct program services and the implementation of best practice protocols. They provide supervision and support to the Forensic Interviewer(s), Family Advocate(s) and intern(s) and facilitate multidisciplinary team (MDT) case reviews.

Job Duties

Support Foothills mission by working collectively and cohesively with other team members, stakeholders and community partners, creating and maintaining a positive, collaborative working environment
Participates in the hiring process for program staff
Supervise program staff, including determining workloads and schedules, addressing their secondary trauma, evaluating their performance, providing mentoring, feedback, training and support
Ensure regular meetings are held with the program staff to facilitate teamwork and oversight of the program goals
Develop protocols and procedures as needed, ensuring the program meets the National Children’s Alliance standards, the Virginia Code and MDT protocols
Coordinates MDT meetings as needed
Ensure best practice methods are consistently implemented
Maintains positive relationships with MDT members and agencies, identifies needs and gaps in the MDT process and the community and works with the CEO, staff, and MDT on strategies to address them
Consistently attend MDT meetings to monitor program and partner engagement and service delivery
Identifies MDT training opportunities and organizes trainings and conferences with the assistance of other staff as needed
Oversees MDT Lunch & Learn sessions
Tracks MDT training for mental health professionals and Foothills staff
Ensures program staff receive necessary training and opportunities for continuing education
Develop and maintain interagency relationships between local law enforcement, Department of Social Services, Commonwealth Attorney’s Office, UVA Medical Center, and other partners
Communicates regularly with the CEO and shares information about protocol development/revisions, needs, gaps in services, and challenges
Meet regularly with the CEO to ensure cohesion and teamwork
Provide forensic interviews or family advocacy services as needed
Oversees program data including OMS surveys and prepares reports as needed
Develops materials that will assist child victims and their families
Participates in public education and outreach
Represents Foothills on community taskforces and committees
Attends staff meetings, conferences, and trainings

Skills Required

Interpersonal Skills: Approaches others in a tactful manner; ability to work well under pressure and respond quickly to challenges; maintains confidentiality; keeps emotions under control; and remain open to others’ ideas.

Cultural Competency and Humility: Demonstrates a commitment to furthering diversity, equity, and inclusion (DEI) and has a proven track record of working well with diverse clients and stakeholders.

Teamwork: Enjoys working as part of a team with individuals from a variety of disciplines; balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit; and supports everyone’s efforts to succeed.

Ethics/Professionalism: Treats others with respect and consideration regardless of their status or position; keeps commitments; inspires the trust of others; works ethically and with integrity; accepts responsibility for own actions; follows through on commitments; and upholds organizational values.

Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; and monitors own work to ensure quality.

Initiative: Volunteers readily; undertakes professional development activities; and asks for and offers help when needed.

Planning/Organizing: Ability to work independently; prioritizes and plans work activities; uses time efficiently; sets goals and objectives; and develops realistic action plans.

Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; and able to deal with frequent change, delays, or unexpected events.

Dependability: Is consistently at work and on time; ensures work responsibilities are covered when absent; and arrives at meetings and appointments on time; completes tasks on time or notifies appropriate person with an alternate plan.

Work Schedule

M-F
Weekends and evenings as needed

Additional Info

Minimum Requirements:
An affinity and commitment to the Foothills mission
Bachelor’s degree in social work or related field or equivalent experience
At least two years of experience working in the field of child protection, child maltreatment, sexual assault, or with children and families who have experienced trauma
Knowledge of family violence, substance abuse, and the dynamics of child sexual victimization and team dynamics
Minimum of 3 years in a supervisory role
Valid driver’s license and proof of liability insurance
Must successfully complete criminal and civil background checks
Able to critically solve problems in high stress, emergency situations
Understanding of the Children’s Advocacy Center model and child abuse investigative process
Highly sensitive to the needs and welfare of children and caretakers who have experienced physical and/or sexual maltreatment
Ability to work collaboratively with other professionals
Ability to develop logical and creative solutions and be responsible for making sound decisions
Working knowledge of Microsoft Office, Word, Excel and PowerPoint
Ability to operate recording equipment (training provided)

Preferred qualifications:
Experience working within a multidisciplinary team, preferably the Children’s Advocacy Center model
Experience as a Forensic Interviewer
Experience with NCATrak

Physical Requirements
While performing the duties of the job, the employee is required to stand, walk, sit, use hands, reach with hands and arms, talk and hear. The employee must occasionally lift or move up to 25 pounds.

Equal Opportunity Employer
Foothills does not discriminate against employees or applicants for employment based upon race, color, ethnicity, religion, creed, national origin, cultural background, age, gender, gender identity, sexual orientation, disability, military service, or any other basis prohibited by state law relating to discrimination in employment.

Foothills offers its employees:
Dental, vison and health insurance
Flexible schedule
Paid time off (personal, vacation, sick and holidays)
Professional development assistance
Retirement plan with match