Offsite Adoption Coordinator

Description

Position: Offsite Adoption Coordinator
Job Status: Non-Exempt
Reports to: Adoption Manager
Revision Date: 9/22/2021

Position Summary:
The Offsite Adoption Specialist will be responsible for managing logistics of offsite adoption events and activities (both large and small), transporting animals to events/offsite adoption locations, overseeing volunteers, selling retail items, and promoting the Charlottesville-Albemarle SPCA’s products/services/partnerships. Responsible for ensuring animals are placed in caring and appropriate homes and adopters are counseled on animal care needs. Maintains accurate recordkeeping, provides empathetic counseling, and facilitates a safe and healthy work environment.

Essential Duties / Responsibilities:
● Plan and execute community adoption events to place CASPCA animals into adoptive homes.
● Select available animals from shelter and foster homes to attend offsite events in conjunction with the Adoption Manager and Foster Manager.
● Bring all appropriate materials about each animal and other necessary handouts to complete adoptions off site.
● In collaboration with the Volunteer Manager, communicate with volunteers to attend adoption events.
● Work with Communications staff to publicize the events effectively.
● Assist with the creation and implementation of the offsite adoption process.
● Assists members of the public by matching potential adopters with suitable available pets.
● Facilitates pet adoptions by counseling adopters on animal care needs and processing paperwork.
● Provides prompt and exceptional customer service and clear communication of services via all platforms (in person, email, or telephone).
● Enters data into shelter database that is prompt, objective, and clear, according to existing protocol.
● Works cooperatively with all departments, staff and volunteers, and provides excellent customer service both internally and externally.
● Receives and promptly distributes donations from members of the public.
● Maintains an organized and strategically arranged workspace.
● Remains positive and mission focused while under stress.
● Performs other tasks duties as assigned, as requested by the Adoption Manager.

Physical Requirements and Work Environment
● Ability to lift and transport materials weighing up to 50 pounds.
● Ability to humanely handle and effectively communicate a wide array of animal behaviors.
● Have a high level of manual dexterity.
● The ability to bend and squat and stand for significant periods of time.
● Exposure to disinfectant solutions.
● Subject to animal bites and scratches while handling animals.
● Exposure to animals and animal allergens under conditions with limited alternatives available.
● Must be comfortable driving a 26′ mobile unit as necessary.
● Must be available to work evenings, weekends and holidays as deemed necessary.

Qualifications:

● Animal care experience preferred.
● In-depth knowledge of customer service principles and practices required.
● Must be highly motivated, with strong communication skills and a professional manner.
● Must be a team player and self-starter, able to work in a fast-paced environment with minimal supervision.
● Valid Virginia Driver’s License.

Additional Info

Interested candidates must submit a cover letter and resume to careers@caspca.org. No calls or walk-ins, please.