Manager of Operations

Description

Georgia’s Friends is hiring a full-time Manager of Operations. The Office Administrator manages general office activities, finances, and bookkeeping and provides support for day-to-day operations, communications, board relations and development. The incumbent works with the Executive Director to maintain facilities and equipment for house, cottage and grounds. The incumbent is required to provide back-up support for the Executive Director, Program Director and Program/Outreach Coordinator in their absence or during workload overflow.

Our Mission:

Georgia’s Friends provides programs and services in the Charlottesville-Albemarle community to help women recovering from drug and alcohol addiction and co-occurring mental health challenges. Our two primary initiatives are:

• Georgia’s House provides hope and healing through a safe, therapeutic and structured home for women in the early stages of recovery.
• Georgia’s Cottage is our bridge to the community, offering programming in support of women in recovery in our area.

Georgia’s Friends encompasses an engaged network of donors, volunteers, civic leaders and health and human services experts who strive to deliver hope and healing to women in recovery in Charlottesville.

Find additional information about our organization here: www.georgiasfriends.org

Job Duties

General finance and administration duties:

• Provide direct support and backup to the Executive Director.
• Respond to telephone, email and in-person inquiries. Greet visitors.
• Organize and schedule meetings – in person and web conferencing platforms.
• Provide general office support.
• Develop and maintain filing system, both paper and computer.
• Maintain supplies inventory, anticipate needs, order office supplies, verify receipt.
• Receive, sort and distribute mail.
• Participate in planning and implementation of events.
• Maintain residents lists and emergency contact information.
• Manage, oversee software use and programs, including reports: Fundly; Bloomerang; QuickBooks; Canva; McAfee and other proprietary software.
• Act as primary administrator for GSuite, managing and maintaining cloud computing, productivity and collaboration integrating GF domain.
• Create and/or assist with marketing efforts.
• Maintain website and social media, when necessary.
• Provide Board liaison and support services.
• Maintain minutes of Board meetings.
• Serve as on-site bookkeeper, working in cooperation with Treasurer using QuickBooks, Excel and other software.
• Log incoming donations.
• Pay and balance invoices in a timely matter.
• Primary caretaker for Georgia’s House cat.

Program and development administration duties:

• Identify resident needs for outgoing correspondence for OAR, courts, et al. and create output based on information.
• Oversee and manage resident Admission and Community Living Payments.
• Provide transportation for residents to/from appointments and meetings.
• Provide peer-to-peer/shared experience support to residents and alumnae and assist residents with addiction issues, recovery and mental health advocacy support and resources.
• Organize, input and facilitate resident and alumnae surveys.
• Provide computer hardware/software assistance for residents.
• Assist residents with community service projects to fulfill court mandated hours, including lime certification.
• Maintain contact and donor lists.
• Create various constituent and donation reports.

We need you to be:

• A team player.
• Professional and respectful in your interactions.
• Tech savvy.
• Able to handle sensitive information in a confidential manner.
• Excellent at managing your time and paying attention to details.
• Strong writer and communicator.
• Able to provide Peer-to-Peer support to past and present residents.
• Knowledgeable in office management systems and procedures.
• Administrative office experience.
• Have an Associate’s Degree and/or two years of college completed. 

Characteristics or skills we’re interested in hearing more about (preferred qualifications):

• Peer recovery specialist training.
• Bachelor’s degree.
• Notary

Additional Info

How to apply:

Starting salary of $40,000. We are prioritizing candidates who demonstrate a long-term interest and commitment to strengthening and growing our organization.

Please send a resume and cover letter to Karen@georgiasfriendscville.org or submit your materials through LinkedIn.