Management Analyst I – Police Civilian Oversight Board

Description

Application Deadline: 05/17/2024 5:00 PM

TO APPLY: to view the complete job information and to apply, visit our employment website listed. Applications are only accepted online through the City of Charlottesville employment page and must be submitted prior to the listed closing date and time.

The Management Analyst I – Police Civilian Oversight Board (PCOB), under general supervision, performs professional analytic and technical analysis, data management, research and policy development, as well as some administrative duties, related to the operations and services the PCOB. The position monitors, assesses and reports on the business processes and activities, including measuring and analyzing indicators of performance, quality, quantity and efficiency. The position will provide a full range of professional support to the Executive Director of the PCOB and the Board. Reports to the Executive Director.

The preferred hiring range for this position is between $57,359.93 to $70,265.91 Annually. Starting offer is based on applicable education, experience, and internal equity. This is a full-time, exempt, position. The position also provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City’s retirement options, gym membership reimbursement, and continuing education/training opportunities.

For a general summary of benefits offered by the City, please click the ‘benefits’ tab on this posting or visit https://www.charlottesville.gov/1047/Employee-Benefits.
The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City’s Benefits Administrator at 434-970-3462.
Minimum Qualifications:
Requires any combination of education, experience, and training equivalent a Bachelor’s degree in a related field to the assigned functional area.
Requires at least one year of professional work experience within the functional area such as civilian oversight, legal support or paralegal, human resources, budgeting and financial management, contract administration and business management, business administration, or related field.
Requires a valid driver’s license and must be eligible to operate a City vehicle meeting the city’s driver eligibility requirements.

Preferred Qualifications:
Fluent in a foreign language preferred (preferably Spanish)
Prior experience in report drafting and preparation preferred.
Knowledge of public meetings and Virginia Freedom of Information Act requirements preferred.
Preference for prior experience in recording, transcribing, and making available to the public, minutes of public meetings.
This position may be eligible for a Hybrid work agreement after the successful completion of a probationary period. However, please note this is not guaranteed and is at the discretion of the Executive Director of the PCOB.

The City of Charlottesville is an Equal Opportunity Employer and Values Diversity at All Levels of its Workforce.

Job Duties

Performs a wide range of professional work in multiple administration functions for the PCOB including analysis and project management.
Performs a variety of technical and professional work related to monitoring and reporting on business processes, activities, and outcomes.
Assists with a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes.
Assists in the planning, development, and implementation of comprehensive communication and education plans on programs and services for both City agencies and community organizations.
Assists with developing and conducting special studies and research initiatives, by designing survey instruments, gathering data and information from department staff, and assisting the Executive Director in the development of data analysis tools, conducting statistical analyses, initiating literature reviews, etc.
Assists in the analysis and reporting of quantitative data in order to track and monitor various business process indicators.
Assists in preparing outreach materials, reports, and presentation of analysis and findings.
Serves as the primary first-point of contact and liaison within the office. Meets, greets, screens in-person and telephone customers and visitors; takes messages or directs visitors appropriately.
Provides accurate and appropriate information in response to routine and more advanced inquiries with ability to interpret department and City policies and procedures.
Has an advanced understanding of departmental services and is able to assist with routine departmental processes.
Assists visitors in completing standard forms, may review them for completeness.
May answer routine correspondence for the Executive Director.
Provides support for public outreach activities and community education of civilian oversight.
Assists in administrative duties related to case management (such as sending/receiving correspondence to/from complainants, witnesses, etc.), educating/assisting community members on lodging complaints, assisting in scheduling of interviews/mediations of complainants/witnesses/and subject officers.
Maintains, organizes, and prepares responses to the public, City Manager and/or to City Council queries into findings of the Executive Director.
Serves as liaison with the City Attorney’s Office on Virginia Freedom of Information Act requests, ensuring the protection of confidential and personnel information.
Provides public notice and handling of logistics for PCOB meetings.
Assists in researching and organizing information.
Coordinates and disseminates the receipt of public complaints made to the PCOB.
Assists in the preparation and issuing of individual, quarterly, and annual reports documenting the findings of the Executive Director’s monitoring, investigations, and auditing of the Police Department.
Prepares and issues individual, quarterly, and annual reports documenting the findings of the Board’s review of Police Department investigations.
Provides summaries and posts audio content of PCOB proceedings to the Board webpage.
Reconciles office expenditures to purchase cards for review by the Executive Director to include internal billings from other departments.
Attends community outreach events, when applicable.
May coordinate travel logistics and expenses.
May oversee interns and/or work-study students.
Performs other duties as assigned.

Skills Required

Ability to identify, and describe a range, of possible solutions for solving business problems. Ability to perform a variety of fact-finding techniques (e.g., interview, case analysis, observation, research, benchmarking) to gather information in support of programs, projects, studies, assessments and evaluations. Ability to aggregate and assimilate data to identify major patterns, trends and themes regarding organizational and program effectiveness and efficiency. Ability to communicate effectively orally and in writing. Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data. Ability to train, lead, and/or supervise paraprofessional staff. Ability to establish and maintain effective working relationships with management, employees, clients, and the general public. Reading comprehension to read standard business English. Basic arithmetic skills. Problem solving skills to apply standard procedures to clearly defined problems. Interpersonal skills to explain rules and procedures clearly. Understands and maintains safeguards for sensitive and confidential information.