Investing in Families Project Coordinator

Description

The Investing in Families Project Coordinator is part of a suite of services aimed to build financial and housing resilience and health for individuals facing financial barriers. This primary focus of the Investing in Families Project Coordinator is to implement and oversee the daily operations of special projects at the financial opportunity center. This position works in partnership with a collective governance body and provides support to program participants. The Project Coordinator will manage administrative functions and daily operations of reparative gifts including financial coaching and connecting participants to resources needed to enhance their lives and reach their financial goals. The Investing in Families Project Coordinator is part of the Financial Opportunity Center portfolio within the broader Impact & Innovations Department and is grounded in our core values of home, justice, respect, hope, and community.

Piedmont Housing Alliance stewards housing opportunity and fosters communities of choice through community-centered affordable housing development, resident services, and financial education and lending. We envision a community where everyone has pathways to home and places to thrive.

ESSENTIAL DUTIES & RESPNSIBILITIES

The Project Coordinator is responsible for a variety of tasks related to implementation and administration, including but not limited to the following:
• Provide administrative support and regular reports and updates to the project Collective Governance Committee.
• Collaborate with the Collective Governance Committee on ongoing program refinement including policies and procedures to govern program administration and allocation of program resources.
• Educate program participants on supportive service options and assist participants in navigating services for those who choose to take advantage of such resources.
• Build and nurture mutually beneficial relationships with other programs and organizations engaged in economic stability work in the community.
• Collaboration with partners to monitor progress and report on program outcomes.
• Support inter-participant, cohort-model relationship-building for program participants.
• Collaborate with primary program partners and consultant to offer restorative opportunities to participants.
• Provide direct housing navigation and financial coaching to interested program participants to supplement the capacity of the Housing and Financial Counseling team at PHA.
• Strengthen organizational culture by engaging in full staff meetings, trainings, and activities, contributing to a culture of openness and respect, and actively identifying, evaluating their work and impact.
• Engage as a team and perform other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES
• Alignment with organizational values of home, justice, respect, hope, and community.
• Non-profit experience, preferably working with households experiencing financial insecurity.
• Deep understanding of the local landscape of benefits, eligibility requirements, and other resources to support participants.
• Case management/social/human services or affordable housing background a plus.
• Experience working with financial counseling tools such as CLIFF and Submittal.
• Good comprehension and communication skills with effective oral and written communication skills with individuals at all levels.
• Demonstrated ability to regularly exercise discretion and independent judgement.
• Demonstrated ability to interact in a professional manner with internal and external partners.
• Exceptional interpersonal skills and human relation skills that positively benefit interactions with co-workers, internal and external clientele.
• Capability to manage multiple projects and prioritize assigned projects to effectively meet critical deadlines.
• Strong administrative skills.
• Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty.
• Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
• Experience working in various communities with an understanding of the contexts that impact our work.

QUALIFICATIONS
• Five years relevant experience leading/managing programs
• Well-developed interpersonal skills
• Ability to complete HUD certification within the first year of employment
• Ability to exercise sound judgement, tact, and discretion in carrying out responsibilities
• Demonstrated skill in building and maintaining relationships with a wide array of people and to engage in an empathetic manner with individuals
• Strong facilitation skills and ability to lead diverse groups
• Excellent organizational skills and ability to coordinate meeting logistics
• Adaptability and capability to work under pressure
• Excellent listening, written, and verbal communication skills
• Strong computer skills, with working knowledge of the primary Microsoft Office programs.
• Must own or consistently have a vehicle available for use for local and out of area travel as needed.
• Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS
• Able to lift & carry items up to 15 lbs
• Able to sit at a desk comfortably while working on a computer, for extended periods
• Able to hear and speak to clients in person and/or by phone
• Able to see and read on computer screen and paper
• Able to use hands and fingers to operate office equipment such as a computer, copier, phone, postage meter, etc.
• Ability to stand for extended periods of time with breaks

PERFORMANCE STANDARDS
• High program effectiveness ratings

Job Duties

The Project Coordinator is responsible for a variety of tasks related to implementation and administration, including but not limited to the following:’

• Provide administrative support and regular reports and updates to the project Collective Governance Committee.
• Collaborate with the Collective Governance Committee on ongoing program refinement including policies and procedures to govern program administration and allocation of program resources.
• Educate program participants on supportive service options and assist participants in navigating services for those who choose to take advantage of such resources.
• Build and nurture mutually beneficial relationships with other programs and organizations engaged in economic stability work in the community.
• Collaboration with partners to monitor progress and report on program outcomes.
• Support inter-participant, cohort-model relationship-building for program participants.
• Collaborate with primary program partners and consultant to offer restorative opportunities to participants.
• Provide direct housing navigation and financial coaching to interested program participants to supplement the capacity of the Housing and Financial Counseling team at PHA.
• Strengthen organizational culture by engaging in full staff meetings, trainings, and activities, contributing to a culture of openness and respect, and actively identifying, evaluating their work and impact.
• Engage as a team and perform other duties as assigned.

Skills Required

KNOWLEDGE, SKILLS & ABILITIES
• Alignment with organizational values of home, justice, respect, hope, and community.
• Non-profit experience, preferably working with households experiencing financial insecurity.
• Deep understanding of the local landscape of benefits, eligibility requirements, and other resources to support participants.
• Case management/social/human services or affordable housing background a plus.
• Experience working with financial counseling tools such as CLIFF and Submittal.
• Good comprehension and communication skills with effective oral and written communication skills with individuals at all levels.
• Demonstrated ability to regularly exercise discretion and independent judgement.
• Demonstrated ability to interact in a professional manner with internal and external partners.
• Exceptional interpersonal skills and human relation skills that positively benefit interactions with co-workers, internal and external clientele.
• Capability to manage multiple projects and prioritize assigned projects to effectively meet critical deadlines.
• Strong administrative skills.
• Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty.
• Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
• Experience working in various communities with an understanding of the contexts that impact our work.

Work Schedule

In-person – Charlottesville VA

Additional Info

For more information, please visit: https://piedmonthousingalliance.org/