Immigration Caseworker

Description

IRC Background: Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through 26 regional offices in cities across the United States, the IRC helps refugees resettle and become self-sufficient. Our programs are designed to ensure refugees thrive in America–whether ensuring children are enrolled in school, adults become self-reliant through employment or starting businesses, or families receive acute medical care they need to recover from trauma or illness. The IRC helps those in need to rebuild their lives and regain control of their future in their new home community.

Job Overview: The Immigration Caseworker provides information and assistance to refugees and other immigrants in the community on immigration benefits available to them through the United States Citizenship and Immigration Service (USCIS).  The Immigration Caseworker works closely with clients to assist them in accurately completing and filing applications with USCIS and continues monitoring and supporting their applications until the benefit is received. The Immigration Caseworker operates under close supervision with moderate latitude for the use of independent judgment and initiative.

Job Duties

Major Responsibilities:

Responsibilities include, but are not limited to:

• Inform clients and immigrants in the community about requirements related to applying to USCIS for immigration benefits including adjustments of status, travel documents, naturalization, family petitions, and replacement of lost documents. Provide monthly orientation sessions on immigration to all new arrivals.
• Assist clients to complete applications for various immigration benefits. Prepare, review, and when accredited, sign applications.
• Maintain accurate and up-to-date files with detailed case notes, enter required data into databases, and meet all case reporting requirements within established deadlines and standards.
• Process correspondence from USCIS in a timely manner, notify clients of correspondence received, and copy notices to the file.
• Conduct follow-up services and make appropriate referrals to external support services as indicated.
• Prepare monthly financial and statistical reports and submit as required to IRC Immigration Technical Advisor and local management.
• Participate in required trainings to obtain Department of Justice Accreditation and continue professional development by regularly attending immigration-related workshops and webinars.
• Assist in immigration intern selection, onboarding and training; directly supervise interns on a daily basis.
• Support Immigration Coordinator in the planning and implementation of community outreach activities such as group processing events, presentations in community English and Civics classes, etc.
• Other tasks as assigned by supervisor.

Skills Required

Job Requirements:

• University degree preferred.
• Previous experience with USCIS forms and procedures a plus.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Proven ability to work effectively as a member of a team and to exercise independent judgment responsibly
• Detail oriented, organized, able to manage multiple priorities and manage time effectively.
• Fluent in English, both spoken and written; bilingual ability in a language spoken by the local refugee population preferred.
• Proficient in Microsoft Office applications (Word, Excel, Outlook). Familiarity with immigration software a plus.

Additional Info

Apply online only at https://rescue.csod.com/ats/careersite/JobDetails.aspx?site=1&id=2189