Housing and Logistics Specialist

Description

Job Overview: The Housing and Logistics Specialist secures and furnishes housing for newly arriving refugee families and provides logistical and operational support to the resettlement services team.

Job Duties

Major Responsibilities:

Responsibilities include, but are not limited to:

• Conduct targeted outreach to potential landlords and property managers with goal of increasing access to appropriate housing for newly arrived families; maintain ongoing relationships with existing landlords and property managers to ensure mutually beneficial partnerships between housing providers and IRC.
• Secure safe, sanitary, and affordable housing for all newly arriving refugee families.
• Coordinate logistics of apartment set-ups, including ordering furniture and supplies and arranging delivery. Arrange for utility hook-up.
• Provide housing orientation to new arrivals.
• Ensure new families have appropriate digital access upon arrival, including low-cost or subsidized internet and devices/technology to access services remotely as needed.
• Implement a high-quality procurement protocol including researching potential new vendors, ensuring appropriate financial and purchasing procedures are followed, and maintaining required documentation.
• Ensure furniture and household goods donated in-kind are distributed to new arrivals in a timely and equitable manner.
• As a member of the casework team, assist when needed with airport pick-ups, 24-hour home visits and home and personal safety orientations.
• Coordinate client home repair requests with landlords and property managers; track resolution of concerns and document accordingly.
• Assist clients with lease signings and renewals; arrange for interpretation as needed.

• Ensure compliance with case file management and reporting requirements and assist with ongoing case file quality assurance review.

• Supervise assigned volunteers, interns, and work study students.
• Other duties as assigned.

Skills Required

Job Requirements:

• Undergraduate degree strongly preferred.

• Minimum one year of relevant work experience.
• Demonstrated ability to contribute both independently and as a key team member.

• Proven success achieving goals and working effectively with all levels of staff and external parties in a multicultural environment, ideally with some experience working with refugees or immigrants.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Strong organizational skills, attention to detail, and accuracy.
• Excellent communication skills, with fluency in written and spoken English.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Valid driver’s license, reliable access to vehicle with current insurance, and the ability to travel regularly throughout the service delivery area

Work Schedule

Working Environment:

• A combination of standard office environment and ‘field’ time in and around the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Additional Info

Apply online only at rescue.org/careers or https://rescue.csod.com/ux/ats/careersite/1/home/requisition/15959?c=rescue.

Same position available at IRC’s Richmond office, https://rescue.csod.com/ux/ats/careersite/1/home/requisition/15958?c=rescue