Home to Hope Navigator (Customer Service Representative)

Description

Application Deadline: September 23, 2022 at 5pm EST.

Apply online only at: www.governmentjobs.com/careers/charlottesville/jobs/3704172/home-to-hope-navigator-customer-service-representative

Home to Hope is a council initiative designed to provide resource navigation support and referrals to people who are returning to community from jail or prison. Position will perform responsible skilled clerical work involving customer service which will include assisting individuals returning to the community from jail or prison including but not limited to employment related services, additional social services and needs, and the preparation and/or maintenance of fiscal or related records; does related work as required. Primarily and most frequently the work done here is under general supervision, with related functional areas and more advanced applications. Work is performed under regular supervision.

The preferred hiring amount is between $16.20 to $20.08 an hour ($33,696.00 to $41,766.40 annually). Starting offer is based on applicable education, experience, and internal equity. This is a full-time, non-exempt, position which provides excellent benefits including 13 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City’s retirement options, gym membership reimbursement, and continuing education/training opportunities.

• For a general summary of benefits offered by the City, please visit www.charlottesville.gov/1047/Employee-Benefits.
• The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City’s Benefits Administrator at 434-970-3462.

Minimum Requirements: 

• High School diploma or GED equivalency required.
• A valid Driver’s License may be required depending on assignment.

Preferred Qualifications:

• Supplemental courses or education in relevant area preferred.
• Customer service or office/administrative experience preferred.

TO APPLY: to view the complete job information and to apply, visit our employment website listed. Applications are only accepted online through the City of Charlottesville employment page and must be submitted prior to the listed closing date and time.

The City of Charlottesville is an Equal Opportunity Employer and Values Diversity at All Levels of its Workforce.