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OrganizationHabitat for Humanity of Greater Charlottesville
TypeFull Time
Application DeadlineJune 30, 2023
College Degree Required?No
Salary Range$15.00/hour
Phone(434) 293-6331



The Retail Associate is tasked with processing donations, maintaining and organizing retail shopping spaces and the warehouse, leading volunteers and supporting retail operations with superior customer service and professionalism.

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Click here to apply.

Job Duties

  • Screen community member drop-off donations for acceptability and unload professionally and efficiently
  • Offer alternative options for donation items we don’t accept
  • Implement donation processing systems and ensure items are prepared for display
  • Load customer purchases safely and professionally
  • Provide friendly, professional and personalized customer service on sales floor to drive sales and ensure optimal customer and donor experience
  • Work with Store Manager to plan and implement daily volunteer tasks and ensure positive volunteer experience
  • Effectively train and lead volunteers and volunteer groups
  • Maintain an exceptionally organized store and warehouse through diligent attention to cleanliness and appearance
  • Answer and respond to incoming calls regarding store location, donation information, directions, etc. in professional manner
  • Handle cash, check, and credit card transactions with customers when needed
  • Ensure that store, donations area and warehouse are appropriately stocked with supplies at all times
  • Make miscellaneous repairs to damaged, but valuable donations at direction of Store Manager or Operations Manager
  • Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers
  • Adhere to safety procedures and ensure safe environment for customers, donors, staff, and volunteers
  • Adhere to all store policies and procedures
  • Perform other duties as assigned by Store Manager or Operations Manager

Skills Required

  • Proven experience in retail sales
  • Demonstrated ability to multi-task, plan, organize, and implement multiple projects and meet deadlines with high quality work
  • Professional demeanor, attitude and appearance at all times
  • Ability to work well with volunteers and supervise them effectively
  • Knowledge of Google Workspace
  • High level of strategic thinking
  • Commitment to Habitat for Humanity’s mission of service to others and The Habitat Store’s environmental initiative
  • Ability to lift 75-100 lbs consistently and be on feet for long periods of time in extreme temperatures

Work Schedule

Tuesday – Saturday NO EVENINGS, NO SUNDAYS