This job is no longer active.

OrganizationMonticello Area Community Action Agency (MACAA)
TypeFull Time
Application DeadlineJanuary 16, 2021
College Degree Required?Yes
Salary Range$40-45,000


The Family Services Manager will oversee the development and implementation of a 2Gen/Whole Family approach to family services that complies with the Head Start Program Performance Standards and the Parent, Family, and Community Engagement Framework. Family Services Area staff work directly with Head Start families to set goals, conduct home visits, facilitate parent workshops and activities, and provide support through case-management. The Family Services Manager will serve as a member of the Head Start Leadership team and will supervise Family Support staff.


This position currently involves approximately 90% remote work (teleworking or work from home) and 10% in-office work. Local candidates only. Reliable home internet service is required to apply.

Job Duties

  • Develop and implement procedures for the delivery of family and community engagement services in accordance with the Parent, Family and Community Engagement (PFCE) Framework and the Head Start Program Performance Standards.

  • Manage and support a team of 5-8 Family Support Coordinators.

  • Assist with selection and facilitation of a parenting curriculum that aligns with program goals and family needs.

  • Provide family engagement and education activities including parenting classes, support groups, and workshops.

  • Establish relationships with community partners to enhance family services and maintain an up-to-date resource guide for family service staff that lists community resources.

  • Review documentation and analyze family outcomes for program monitoring and improvement.

  • Manage a family services budget.

Skills Required

  • BA/BS in Social Work, Human Services, Social Services, or related field required. MA/MS preferred.

  • 3 years’ progressive, responsible experience working with vulnerable families with young children in social work or human services setting.

  • 1 year of supervisory experience preferred.

  • Knowledge of positive parenting strategies, child development, and family dynamics. Knowledge of the impact of trauma and poverty on child development.

  • Experience working with children birth-to-five preferred.

  • Ability to work with a minimum of supervision and as an effective member of a team.

  • Bi-lingual, with oral and written proficiency in English and Spanish is highly preferred. Other language competencies are also encouraged to apply.

Additional Info

Special Requirements

  • Must have a valid Virginia driver’s license and reliable transportation.

  • Must provide a current physical/TB test and pass background screenings including criminal, sex offender, and child protective services.

  • Must be capable of completing certifications in First Aid, CPR for infants and children, and Mental Health First Aid.

  • Must have reliable home internet.

  • Must be willing to adjust work schedule as needed.

  • Physical activity of this position – ascending and descending stairs, ramps, and the like; balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting; use of fingers for picking, pinching, grasping, and typing; repetitive motion of the wrists, hands, and/or fingers. Exerting 50-30 pounds of force occasionally and/or up to 20 pounds of force frequently to move objects.

  • Visual acuity requirements – visual acuity to determine the accuracy, neatness and thoroughness of the work assigned.

  • Conditions subject to in this position – not substantially exposed to adverse environmental conditions.

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job. It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

About Head Start at MACAA

Head Start is a national, comprehensive preschool and pre-kindergarten program created in 1965. At MACAA, our Head Start program serves families in Nelson, Louisa, Fluvanna and Albemarle counties and the city of Charlottesville. Our children participate in a wide range of educational activities designed to enhance school readiness.

Application Instructions

To apply, please submit a resume and cover letter to Austyn Monday, HR & Communications Coordinator at Incomplete applications will not be accepted. Qualified candidates will be contacted for interviews. Immediate availability is required.

MACAA is proud to be an equal opportunity employer and values diversity. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, or any other basis prohibited by law. If you need a reasonable accommodation during the application or hiring process, please send us a message at or call (434) 987-2236 and provide the nature of your request and your contact information.