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OrganizationMonticello Area Community Action Agency (MACAA)
TypeFull Time
Application DeadlineJune 4, 2021
College Degree Required?No
Salary Range$15-$16 per hour
Phone(434) 295-3171


We are:

Monticello Area Community Action Agency (MACAA) partners with individuals and families experiencing low income to promote economic empowerment, equitable access to healthcare and nutritional supports, and the education and development of the whole family. We serve residents in the City of Charlottesville and Albemarle, Nelson, Fluvanna, and Louisa counties, working alongside local leaders and community partners to leverage our collective resources and experiences and create sustainable solutions that connect more families to opportunity – and make our region a better place to live for everyone.


The opportunity:

MACAA is looking for an ERSEA Specialist (Eligibility, Recruitment, Selection, Enrollment, and Attendance) to join our Early/Head Start program’s Family Services Team. The ERSEA Specialist will plan, implement and monitor the processes for eligibility, recruitment, selection, enrollment, and attendance for Early/Head Start programs. This role requires the highest level of integrity when verifying child eligibility, applying federal poverty guidelines and federal, state, and local criteria to select the most vulnerable applicants for enrollment. To ensure success, you should possess significant experience with data entry and generating reports.


Reporting to the Family and Community Engagement Manager and collaborating with team members in each service area (Education, Health and Wellness, and Family), you will help to strategize, manage, and implement successful E/HS programs to deliver maximum value to the organization as a whole.

Job Duties

Your impact / You’ll:

  • Collaborate with other ERSEA Specialists and the Family Support team to meet funded enrollment benchmarks throughout the E/HS academic year.
  • Conduct interviews and review family documentation to verify essential eligibility criteria and maintain comprehensive and accurate electronic eligibility determination records.
  • Coordinate and implement recruitment strategies with Go2Grow partners and local school divisions and develop recruitment strategies that prioritize children experiencing homelessness, in foster care, and with disabilities or those in need of early intervention services.
  • Monitor daily/monthly child attendance records to maintain a rate above 85%.
  • Cultivate relationships with community partners that result in positive outcomes for E/HS families.
  • Recommend and implement ongoing improvements to the program’s ERSEA procedures with the goal of improving efficiency, equity, and access for families in our service area.

Skills Required

We’d love to hear from you if you have…

Minimum qualifications

  • High school diploma, GED, or equivalent.
  • 2+ years’ experience in a similar role or that demonstrates progressive responsibility.
  • Proficiency in Microsoft Office (Excel, Word and PowerPoint).
  • Clear and concise communication skills.
  • Proven ability to navigate sensitive conversations with empathy and tact.
  • Strong problem solving and analytical capabilities.
  • Ability to learn new processes and systems quickly.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Meticulous organizational skills and attention to detail.
  • Valid driver’s license, reliable transportation, and auto insurance.
  • Ability to provide a current physical exam/TB screening and pass background searches including criminal, sex offender, and child protective services.
  • Reliable home internet.


Preferred qualifications and skills

  • AA/AS or BA/BS degree in a related field.
  • Experience with enrollment, intake, or eligibility in a social services, clinic/hospital, or childcare/education setting.
  • Prior experience using ChildPlus or a similar database system.
  • Experience working with children and families facing adverse conditions (Homelessness, food instability, incarceration, foster/kinship care, substance abuse, etc.)
  • General knowledge and understanding of VDSS licensing standards and Head Start Program Performance Standards.
  • Bilingual, with oral and written proficiency in English and Spanish is highly preferred. Other language competencies are also encouraged to apply

Additional Info

MACAA continues to monitor federal, state and local guidance and vaccination progress in the region. While this position will interview remotely, this role will be expected to be local to the Charlottesville area and work a full time in-person schedule. We have implemented guidelines and procedures at our facilities to help reduce the spread of COVID-19 and protect the health and well-being of our team and community, including health screenings, physical distancing, the use of face coverings, and regular sanitizing and disinfecting.


Why you should join us:

MACAA believes that when we work together, we’re able to create opportunities for all people to thrive, build strong, resilient communities, and ensure a more equitable society. We strive to form and cultivate teams with diverse backgrounds, skills, and perspectives that reflect the diversity of those we serve. We’re committed to creating an inclusive environment in which each team member can be the best version of themselves. And we do our best to take care of our team. We offer a full slate of benefits, with competitive pay and flexible PTO for all employees, as well as medical, dental, vision, life, and disability coverage options and a retirement savings plan for full-time positions. We also provide wellness perks, learning and development opportunities, and a work environment that values innovation, creativity, and exceptional client services.


We are looking for collaborative thinkers and doers to contribute to a community action agency focused on inclusivity and growth. Are you a change agent? Do you think differently? Do you want to make a positive impact in your community? If so, come join us and find out what the best work of your career could look like here at MACAA.


How to apply:

Please submit a resume and cover letter with your application through our career center at Internal applicants must apply through their ADP profile. Incomplete applications will not be accepted. Please do not submit your application by email. Qualified candidates will be contacted for interviews. Preference will be given to applications received by May 28, 2021. For questions about the application process, please contact us at (434) 987-2236.



MACAA is proud to be an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national or ethnic origin, genetic information, or political affiliation. If you need a reasonable accommodation during the application or hiring process, please call (434) 987-2236 and provide the nature of your request and your contact information. TTY/TDD users please dial 866-480-8821.