Donation Support Assistant

Description

The Habitat Store is currently seeking a part-time Donation Support Assistant to work alongside our Pickup Driver and Donations team. The Donation Support Assistant is tasked with supporting the pick-up of donations and processing of donations. He/she will provide support in the warehouse and on the sales floor when not performing pickups.

Please submit resume AND cover letter to hiring@cvillehabitat.org to apply. Applications will be accepted on a rolling basis until the position is filled.

Job Duties

• Support the FT Driver in donation pickup heavy lifting
• Provide support to the Warehouse Coordinator and Retail Associate when not on the truck
• Serve as driver for donation pick-ups as needed
• Screen pick-up and drop-off donations for acceptability and unload professionally and efficiently
• Provide friendly, professional and personalized service to drive sales and ensure optimal customer/donor experience
• Load customer purchases safely and professionally
• Effectively supervise volunteers as needed
• Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers
• Adhere to safety procedures and ensure safe environment for customers, donors, staff, and volunteers
• Adhere to all store policies and procedures
• Perform other duties as assigned by Store Manager or Operations Manager

Skills Required

• Experience interacting with customer/donors with professionalism and respect
• Demonstrated ability to calmly manage difficult customers/donors with professionalism
• Professional demeanor and attitude at all times befitting a public representative of Habitat for Humanity of Greater Charlottesville
• Ability to work well with volunteers and supervise them effectively
• Positive, “can do” personality
• Professional appearance at all times befitting the public face of Habitat
• Flexibility to work occasional nights and weekends
• Sensitivity to the needs of people from multiple cultures and backgrounds
• Commitment to Habitat for Humanity’s mission of service to others
• Ability to lift 50-75 lbs. consistently and be on feet for long periods of time in extreme temperatures
• Ability to safely and professionally drive a large vehicle such as a box truck
• Driver’s license and insurable driving record

Work Schedule

Part-time, hourly. Includes weekends and occasional evenings.

(80% organizing and executing donation pickups, 20% maintaining warehouse and sales floor)

Additional Info

HFHGC is an EOE. Women, minorities and protected individuals such as those covered by Section 3 are encouraged to apply.