Director of Learning & Impact

Description

POSITION: Director of Learning & Impact

HOURS: Monday-Thursday, 9am-5pm; Friday, 9am-4pm. Occasional work possible outside standard work hours, with flex time encouraged.

LOCATION: Hybrid work environment working with staff and stakeholders across Virginia, and with regular visits to field offices

SALARY: Full-time, salaried position with a starting salary range of $80,500-$95,000 and a robust benefits package (see below).

Director of Learning & Impact

Reporting to the Deputy Director of Partnerships, Consulting, and Impact, the Director of Learning and Impact (D-LI) is part of the leadership team and is responsible for strategic management and administration of CNE’s membership function, and the diverse array of programs and services CNE offers as a champion, learning partner, and advisor to Virginia nonprofits.

The purpose of this position is to provide creative and strategic leadership to bridge all of our service areas, providing consistent and intentional learning across programs and footprints; identifying opportunities unique to the different service areas; and maintaining and developing the relationships needed to accomplish these objectives.

In this role, the D-LI will lead, coach, and supervise the learning and impact team serving nonprofits across Virginia, and ensure that programs and services for the organization reflect CNE’s 7 Actionable Principles for a Strong Social Sector. The D-LI will manage member services, program and service delivery, and quality control. In collaboration with the Deputy Director of Strategy, Equity, and Impact, the D-LI will help the organization to define success by clarifying, measuring, and evaluating the results of our work.

Specific duties of the role include, but are not limited to, the following:

Strategic Management & Implementation (~50%)

• Direct evolution of program and service development and delivery to advance strategic priorities and goals for sharing performance-boosting resources, fostering belonging, redressing sector inequities, and improving outcomes
• Support learning and impact team to integrate and coordinate programs and services across all service footprints
• Manage membership services, ensuring that CNE is a member-driven, community resource with an ongoing commitment to excellence, innovation, equity, affordability, and responsiveness
• Structure and lead CNE’s program and service portfolio, promoting a member-focused and community-centered culture infused with an equity perspective, across all communities where CNE works
• In partnership with the Deputy Director of Strategy, Equity, and Impact, develop and implement evaluation systems and infrastructure to measure success, adapt, and strengthen programs and services
• Intentionally surface sector inequities and data disparities and connect diversity, equity, and inclusion to the work and mission of CNE
• Identify, learn about, and incorporate nonprofit and social impact sector leading practices into CNE program portfolio

Team Management & Organizational Development (~30%)

• Supervise learning and impact team members, supporting them to engage as “frontline” CNE representatives in the regions they serve
• Actively utilize CNE’s Talent Development Framework to develop the skill, experience, and professional expertise of the learning & impact team
• Provide real-time feedback on staff performance, and identify and pre-emptively resolve workplace concerns and issues

Consulting & Communications (~20%)

• Ensure robust, responsive short-term technical assistance (TA) to members on a wide range of leading practice topics related to nonprofit leadership, management, and collaboration, and provide TA where needed
• Offer community facilitation/consulting when needed to support CNE strategy, and create and present training and information session content in areas of expertise
• In partnerships with the Advancement team, guide implementation of communications strategy for member and learning engagement
• Cultivate relationships with a diverse pool of trainers, facilitators, and vendors aligned with CNE’s values to ensure that CNE programs and services are well-resourced
• Publicly represent CNE within the community and build excitement for CNE’s mission

Desired Skills and Attributes

The Director of Learning and Impact will bring extensive nonprofit leadership experience with a proven track record in a team management role. Experience having worked with a high-performing, constructive, collaborative peer group is preferred.

The successful candidate will be motivated by the opportunity to develop a dynamic learning and impact program portfolio, have demonstrated success in developing, managing, and evaluating program models, and in selecting and effectively operating innovative programs resulting in measurable successes and program growth. Experience as a trainer and/or as a facilitator is highly desirable.

They will understand and value equity as an organizational and operating principle and be committed to continued learning on issues related to diversity, equity, and inclusion. As part of CNE’s strategy, the organization offers programs in partnership with Black, Indigenous, and People of Color (BIPOC) leaders within the sector. Experience bridging diversity gaps with multicultural populations and creating inclusive and equitable programs is welcome.

Additionally, this individual will bring an awareness and appreciation for how healthy nonprofits operate. They will be able to demonstrate strength in hiring, recruiting, managing, developing, coaching, and retaining diverse individuals and teams, empowering them to elevate their levels of responsibility and performance.

They will possess outstanding project management skills along with confidence to learn what they do not already know, be detail-oriented, have experience managing budgets, be skilled at working both independently and with teams, and produce high-quality work in a timely fashion.

The ideal candidate will have exceptional verbal and written communication skills and will be a strong relationship builder who is comfortable with a wide range of different people. Multilingual proficiency and/or experience working with culturally diverse groups welcome. Attention to detail, strong work ethic, and an unwavering commitment to ethical behavior are essential to success in this role.

As outlined in the CNE Talent Development and Professional Growth Framework, a director is a leading performer with the ability to manage projects and people, who pushes convention and drives change – see attachment A.

Procedure for Candidacy

All submissions received by 5pm on Friday, March 17 will be guaranteed consideration and subsequent applications will be reviewed on a rolling basis until the position is filled. Candidates should complete our brief application form using the “Apply” button below, including the names and contact information of three references. References will not be contacted without prior knowledge and approval. All applications shall be confidential until finalists are named.

Compensation and Benefits

This is a full-time, salaried position with a starting salary range of $80,500 to $95,000. CNE offers a robust employee benefits package, including 100% of employee health insurance coverage paid, the opportunity to participate in a 403(b) plan with employer match, and 160 PTO hours available in the first year of employment plus 17 paid holidays. This role will include opportunities for professional development and growth.

CNE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and professional training.

CNE is committed to building a team that values diverse perspectives, inclusive policies, and equitable practices. Candidates of all races, ethnicities, nationalities, religions, genders, sexual orientations, ages, and abilities are encouraged to apply.

About CNE

Culture

As a learning lab for the nonprofit sector, we believe in a culture rooted in continuous learning and improvement. We operate in a fast-paced and customer-centered environment where the work can have a profound impact on our sector and the lives of the individuals we serve. We value the individuality of our staff and strive to bring our full selves to the work, while maintaining humor and perspective. We center relationship building across the organization and save space and time for socializing with staff, board, and other stakeholders.

Vision

Equitable, thriving, and just communities powered by healthy nonprofits.

Mission

We are a champion, learning partner, and advisor for Virginia nonprofits.

Values

Courage

We do and say the things that strengthen the social impact sector, even when they are hard, and we stand with those who bravely build community.

Equity

We commit to equitable outcomes at CNE, in the sector, and in the community and will realize them through learning, sharing, skill-building, and action.

Collaboration

We partner across sectors and geographies to achieve more together for the communities we serve than we can on our own.

Excellence

We are adaptable and forward-thinking, we act with humility, and we strive for learning and growth, not perfection.

Equity Commitment

The Center for Nonprofit Excellence (CNE) envisions a region where all community members have the opportunity to thrive – supported by a nonprofit sector that celebrates diversity, values inclusion, and centers equity across all aspects of our work. Making this vision a reality requires resilience and ongoing commitment within and beyond the nonprofit sector.

Together we must dismantle deeply-rooted and pervasive policies and systems of exclusion and oppression, which promote and perpetuate inequitable outcomes for many members of our communities. We also must understand existing systems of power and rebuild them to foster equitable decision making, while restructuring the distribution of access and resources to ensure fair and just outcomes.

To learn more about our equity commitment and read our full statement, please visit https://www.thecne.org/about/equity-commitment/

To learn more about our programs and services, please visit www.thecne.org.