Business Manager

Description

The Business Manager has a knack for customer service and a skill for business operations. The ideal candidate is an independent thinker. We are a high-functioning team – nimble, effective, and team oriented. We are looking for someone who loves to go about their work in the same way. This role serves as the support person for the Executive Director and business manager of the day-to-day operations of OLLI’s office. The Business Manager ensures that the office is an environment which supports the team’s efforts toward developing and implementing high-quality lifelong learning programs by supporting our members in a positive, welcoming way. Overall, the Business Manager is responsible for the accounts payable/ receivable, course registration each semester. This role allows for work to be done in the OLLI office or remotely.

Job Duties

Responsibilities:
• Operations
• Process payables, receivables and reconcile both.
• Reconcile credit card transactions.
• Process refunds to members.
• Assist ED to prepare for audit, liaison with OLLI treasurer in preparation of the audit.
• Assist ED to prepare monthly and quarterly reports, annual budget and tax filings
• Membership services
• Work with Membership Manager to collect debts
• Maintain mailing lists for catalog distribution in Excel
• Program
• Assist ED with the CRM with management and data entry.

Skills Required

Required: The ideal candidate should have at least four years of business management or membership services experience. Desire to work as part of a team. Excellent organization and problem-solving skills. Deep knowledge of Microsoft office software; strong computer and administrative skills. Experience working with cloud-based membership or registration databases. Experience in bookkeeping. Effective written and verbal communication skills. Ability to manage multiple tasks. Excellent time management and project management skills a must. Bachelor’s degree.

Preferred: Non-profit or higher education experience, volunteer management experience, curious lifelong learner.

Benefits include: Paid time off and sick leave; health, dental and life insurance; long term and short-term disability; accidental death and dismemberment insurance; retirement plan.

Osher Lifelong Learning Institute at UVA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Work Schedule

M-F, 8:30 a.m.-3:30 p.m.