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OrganizationCity of Charlottesville
TypeFull Time
Application DeadlineApril 21, 2023
College Degree Required?No
Salary Range$40,394.46 to $62,732.80 annually
Phone(434) 970-3104


Application Deadline: 4/21/23 5:00 PM EST

TO APPLY: to view the complete job information and to apply, visit our employment website listed. Applications are only accepted online through the City of Charlottesville employment page and must be submitted prior to the listed closing date and time. Click here to apply online.

The Charlottesville Department of Social Services is seeking qualified candidates to join our team for the position of Benefit Programs Specialist who are highly motivated and who strive for success by demonstrating Charlottesville’s Core Values of Leadership, Trust, Creativity, Respect, and Excellence.
The preferred hiring amount will be between $19.42 and $30.16 an hour ($40,394.46 to $62,732.80 annually). Starting offer is based on applicable education, experience, and internal equity. This is a full-time, non-exempt, position. The position also provides excellent benefits including 13 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City’s retirement options, gym reimbursement program, and continuing education/training opportunities.
  • For a general summary of benefits offered by the City, please click the ‘benefits’ tab on this posting, or visit
  • The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City’s Benefits Administrator at 434-970-3462.

Minimum Requirements: 

  • High school diploma or GED is required.
  • Experience working in a human services setting.
  • At least 1 year experience with case management/computer databases required.
  • Experience working with a socially and economically diverse population.
  • Experience working with Microsoft Outlook, Excel and Word required.
  • Possession of a valid driver’s license issued by the Commonwealth of Virginia. (To view our driving eligibility requirements, visit
  • Selected candidate will be required to complete a criminal background investigation, a Child Protective Service check, and complete a pre-employment drug screening.

Preferred Qualifications:

  • A bachelor’s degree in a human services field or a combination of related education and experience equivalent to a degree is preferred.
  • Experience working in human service/social services, determining eligibility for client services, particularly with benefit programs such as Medicaid, SNAP and/or other public assistance programs in the state of Virginia.
  • Proficiency in speaking and writing in second language preferred.

The City of Charlottesville is an Equal Opportunity Employer and Values Diversity at All Levels of its Workforce.

Skills Required

Successful candidate must demonstrate the ability to: communicate effectively orally and in writing, develop and maintain cooperative and professional relationships with peers and all levels of management to include staff from other agencies and organizations, assist the customers in navigating the application processes effectively, use a computer and software to complete a variety of administrative tasks timely and with accuracy, must have excellent organizational, time management and customer service skills, along with the ability to effectively prioritize tasks to meet multiple deadlines.