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OrganizationUnited Way of Greater Charlottesville
TypePart Time
Application DeadlineDecember 4, 2019
College Degree Required?No
Salary Range$15 per hour. This is a 20-25 hour per week seasonal position. Tax sites are open Mid-January through mid-April
Phone(434) 972-1702


United Way Thomas Jefferson Area is seeking a skilled and committed professional to assist the Cville Free Tax Aid program. This program provides free tax preparation services through a large volunteer network. The assistant will help support the program in a variety of ways.

Send substantive cover letter, resume and professional references as attachments (as Word or PDF formats).

Job Duties

  • Complete online IRS Site Coordinator trainings
  • Successfully pass IRS Advanced certification exam for the VITA program
  • Learn scheduling software in advance of tax season;
  • Thoroughly review returns completed by preparers, make any required corrections, including communicating with clients when necessary;
  • Transmit return to IRS and follow-up with clients if returns are rejected;
  • Ensure all returns are completed and accepted by the IRS and State of Virginia;
  • Keep records of number of returns prepared, reasons for rejections, and other data points as required by manager;
  • Follow-up with clients that left without completing returns and see how we may assist them;
  • Monitor sites to ensure taxpayers are being treated with respect and confidentiality is maintained;
  • Assist with delivery of printers, computers, supplies and paperwork before and after season;
  • Assist with any issues that may arise.

Skills Required

  • Experience with using tax preparation software;
  • Ability to effectively communicate with a variety of clientele;
  • Strong organizational and management skills in a very hectic environment;
  • Strong interest in helping low-income neighbors navigate a stressful process;
  • Bilingual English/Spanish is a plus;
  • Ability to take initiative without much supervision;
  • Ability to comfortably make decisions based on best practices as provided in the IRS training.

Work Schedule

  • Daytime hours in office at 806 East High Street;
  • Ability to visit sites within 4-5 mile radius as needed;
  • This is a 20-25 hour per week seasonal position. Tax sites are open Mid-January through mid-April

Additional Info

United Way of Greater Charlottesville is a completely local and autonomous organization founded in 1943. United Way envisions a strong, equitable community where every person thrives connects our community, enabling individuals and families to achieve their potential. We provide direct services and grants to nonprofit agencies to support quality programs in our Impact Areas of Financial Stability, School Readiness, and Connected Community. We serve the Virginia counties of Albemarle, Nelson, Fluvanna, Greene, and Louisa, and the City of Charlottesville.

Whatever the challenge, United Way of Greater Charlottesville brings people together around one “community table” to listen, to learn, to understand and to problem-solve.

United Way invites all people to come together around our “community table” to build common ground, support and shared community. We hope you will consider joining our table and being a part of a mission-driven team standing united for community good.