Administrative Coordinator

Description

POSITION:                        Administrative Coordinator

START DATE:                    July 1, 2021 (tentative)

HOURS:                             Monday-Thursday, 9am-5pm; Friday, 9am-4pm. Occasional work possible outside standard work hours, with flex time encouraged.

LOCATION:                       Based in CNE’s Charlottesville office, with the possibility of one day per week of remote work.

SALARY:                            Full-time, salaried position with a salary range of $35,000-$47,500 and a robust benefits package (see below). 

The Center for Nonprofit Excellence is looking for a full-time Administrative Coordinator (AC) to join our team.

The Coordinator will serve as a public-facing professional who provides core support to the CNE team and office. The Coordinator will provide administrative support across all functions of the organization and will have the opportunity to work on projects involving a wide variety of internal and external stakeholders.

The ideal Coordinator will be dependable, organized, efficient, and customer oriented. The Coordinator will deliver outstanding customer service to all stakeholders, support our staff working from different locations, assist with CNE’s development and communications, and manage internal bookkeeping aspects.

We envision tasks and responsibilities to change throughout the year as organizational need and activities evolve. We also envision this position to provide the successful candidate with many opportunities for growth and learning across the organization.

The AC will report to the Chief of Staff (CoS) with the possibility of additional duties being assigned.

Job Duties

Administration (~55%)

The AC will oversee the smooth operation of office administration.

• Centers customer service in all communications with stakeholders engaging with CNE, either physically or virtually.
• Greet guests as they come to CNE at the front desk, answer the general reception line, and return voicemails.
• Garner a working understanding of the most frequently asked questions and the tools and resources available to answer them.
• Serve as the point person for ordering and managing office supplies.
• Manage CNE’s Consultant Directory by vetting new applicants and managing intake.
• Coordinate scheduling maintenance and usage of all common spaces.
• Prepare space and materials for workshops and trainings at CNE, as needed.
• Assist in preparation of reports, as needed.
• Manage, and assist visitors in using, the Resource Center, including the Foundation Center.
• Process and distribute incoming mail to appropriate team members.
• Ensure CNE databases/platforms are continually updated and facilitate user needs in coordination with the CoS.
• Support the CoS in HR management, including policies, onboarding, general HR, and other projects as necessary.
• Assist in managing the internship program, including helping with orientation, training, scheduling, and project assignments.
• Maintain documents and materials for CNE’s Board of Directors and provide support for board and committee meeting preparation.

Development & Communications (~30%)

The AC will work with CNE stakeholders and contractors to implement aspects of CNE’s development and communications strategy which may include:

• Create and design content (including graphics) for CNE’s social media accounts in accordance with CNE’s brand guidelines.
• Coordinate design and marketing of external-facing projects at the direction of the CoS.
• Assist in preparing philanthropy campaigns, including year-end campaign.
• Process donor acknowledgments and assist in preparation of donor reports.
• Track grant timelines and deliverables in support of the philanthropy lead.
• Provide organizational assistance for CNE’s annual Philanthropy Day celebration.
• Assist the Philanthropy Day Host Committee through strategic communications, scheduling, and materials preparation.

Bookkeeping (~15%)

The AC will coordinate all internal bookkeeping activities, which may include the following:

• Perform credit card reconciliations and expense entry into Quickbooks Online (QBO).
• Perform A/P and A/R invoicing.
• Perform credit card income entry and reconcile deposits.
• Deposit checks and record payments in QBO.
• Assist with budget and financial statement preparation.
• Support the collection and tracking of PTO requests.
• Work closely with our external financial service providers.
• Prepare vendor tax documents (1099-Misc, etc).
• Continually update CNE’s donor pipeline and CRM database.

Skills Required

The successful candidate will bring a positive disposition, an eagerness to learn, a strong attention to detail, and a willingness to take ownership of tasks both big and small.  They will have exceptional verbal and written communication skills so as to be able to draft and review professional correspondence, manage telephone calls, and greet and manage walk-in visitors.

Additionally, this individual will understand and value equity as an organizational operating principle and be committed to continued learning on issues related to diversity, equity, and inclusion.

The ideal candidate will have a deep commitment to superior customer service, solid fundamental accounting and systems-building skills and proven comfort with invoicing, credit card reconciliation, and the use of QuickBooks Online. The candidate will also have an understanding of digital communications and the tools used to design strategic communications.

Additional Info

COMPENSATION & BENEFITS

This is a full-time, salaried position with a salary range of $35,000 to $47,500. CNE offers a robust employee benefits package, including 100% of employee health insurance coverage paid, the opportunity to participate in a 403(b) plan with employer match, and 160 PTO hours available in the first year of employment plus 17 paid holidays. This role will include opportunities for professional development and growth.

CNE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and professional training.

CNE is committed to building a team that values diverse perspectives, inclusive policies, and equitable practices. Candidates of all races, ethnicities, nationalities, religions, genders, sexual orientations, ages, and abilities are encouraged to apply.

ABOUT CNE

Culture

As a learning lab for the nonprofit sector, we believe in a culture rooted in continuous learning and improvement. We operate in a fast-paced and customer-centered environment where the work can have a profound impact on our sector and the lives of the individuals we serve. We value the individuality of our staff and strive to bring our full selves to the work, while maintaining humor and perspective. We center relationship building across the organization and save space and time for socializing with staff, board, and other stakeholders.

Mission

Center for Nonprofit Excellence (CNE) operates with the mission to strengthen nonprofits to realize the potential of our community.

Values

With a passion for performance, CNE provides education, consulting, and resources to create strong leaders, effective manager, and healthy collaborators.  We lead by example and we are always learning, always teaching to ensure that nonprofits have the tools they need to be competent, operate with integrity, and maximize their impact.  We success when nonprofits do good work better.

We believe in the power of collaboration, and invest our time, expertise, and resources to promote collaboration, which empowers a more efficient and effective nonprofit sector, and we actively seek our own strategic partnerships to leverage this work.  We succeed when we help nonprofits clear obstacles to collaboration, and identify and address systemic challenges that impede their success.

We honor the potential of nonprofits, and advocate for a strong, independent nonprofit sector.  We respect and nurture the sector so it can do the important and challenging work of creating a social safety net, promoting civic engagement, protecting the environment, and enriching us through arts, education, and culture.  We success when nonprofits are recognized for their economic impact, perceived as effective agents of change, and engaged with community partners to solve real problems and enhance our lives.

Equity Commitment

The Center for Nonprofit Excellence (CNE) envisions a region where all community members have the opportunity to thrive – supported by a nonprofit sector that celebrates diversity, values inclusion, and centers equity across all aspects of our work. Making this vision a reality requires resilience and ongoing commitment within and beyond the nonprofit sector.

Together we must dismantle deeply-rooted and pervasive policies and systems of exclusion and oppression, which promote and perpetuate inequitable outcomes for many members of our communities. We also must understand existing systems of power and rebuild them to foster equitable decision making, while restructuring the distribution of access and resources to ensure fair and just outcomes.

To learn more about our equity commitment and read our full statement, please visit https://www.thecne.org/about/equity-commitment/

To learn more about our programs and services, please visit www.thecne.org.

INSTRUCTIONS

Please submit a resume AND cover letter to careers@thecne.org. All submissions received by 5pm on June 23rd will be guaranteed consideration and subsequent applications will be reviewed on a rolling basis until the position is filled. No phone calls please!