Administrative and Information Coordinator

Description

Piedmont Housing Alliance seeks an Administrative and Information Coordinator to lead information and referral functions and coordinate office operations in support of our services and our mission. The Administrative and Information Coordinator provides excellent customer service, efficient office management, and effective administrative support for Community Management and Housing Counseling teams. Qualifications include a minimum of 3 years of customer service, leasing, reception or office administration experience, and strong computer skills. Do you enjoy making connections with people and navigating community resources? Read the full position description on our website https://piedmonthousingalliance.org/about/employment.

To apply, please send cover letter and resume to careers@piedmonthousing.org by December 16th. Salary range for this position is $32,500 to $37,500, based on skills and experience; benefits include medical insurance, dental insurance, disability and life insurance, 403(b) retirement plan with company contribution and matching, employee assistance program, and professional development opportunities.

Piedmont Housing Alliance is an Equal Opportunity Employer. We are committed to building a team that values diverse perspectives, inclusive policies, and equitable practices. Candidates of all races, ethnicities, nationalities, religions, genders, sexual orientations, ages, and abilities are encouraged to apply.

Job Duties

1. Lead information and referral functions; organize and update client resource information.
2. Professionally and warmly greet, respond to, and direct all incoming visitors, callers, and email inquiries. Manage and update phone system. Sort and distribute incoming mail, fax, and other communications.
3. Support Housing Counseling Team: provide information and referrals, provide and process intake forms, scan completed intakes and setup electronic files, communicate and follow-up with clients, provide database and file support, support client survey completion and data entry.
4. Support Community Management Team: provide rental information and applications; assist with resident communication; connect residents’ inquiries to appropriate community management staff; assist with completion of resident paperwork and data entry; provide receipts for residents paying rent.
5. Provide administrative support for other core functions, such as staff and board communications, fundraising and grant writing, accounting, IT, and special projects and events.
6. Serve as point person for office administration, including administrative policies and procedures, general facility management, meeting coordination and conference room scheduling.

Work Schedule

Monday through Friday, 8:30-5.