Habitat Store Volunteer Coordinator

Description

The Volunteer Coordinator is tasked with effectively recruiting, training, supervising, and nurturing a solid volunteer base to support all aspects of store operations.

Ability to recruit, retain and manage volunteers, excellent writing and communication skills, professionalism, positive attitude and commitment to the Habitat mission required.

Applications are rolling! Will accept applications until the right candidate is identified.

Skills Required

 Non-profit management experience
 Professional demeanor and attitude at all times befitting a public representative of Habitat for Humanity of Greater Charlottesville
 Demonstrated ability to effectively supervise and direct volunteers
 Demonstrated ability to multi-task, plan, organize, and implement multiple projects and meet deadlines with high quality work
 Excellent writing and communication skills
 Strong discretion and judgment
 Command knowledge of Word, Publisher, PowerPoint, Excel, Outlook and other common database software
 High level of strategic thinking
 Positive, “can do” personality
 Sensitivity to the needs of people from multiple cultures and backgrounds
 Flexibility to work occasional nights and weekends
 Commitment to Habitat for Humanity’s mission of service to others and The Habitat Store’s environmental initiative
 Ability to lift 25-50 lbs and be on feet for long periods of time in extreme temperatures
 Driver’s license and insurable driving record

Work Schedule

OFF every Sunday and alternating MON/WED off

Additional Info

Responsibilities:

 Recruit volunteers to assist in daily store operations
 Explore and pursue partnerships with local organizations to enhance volunteer participation
 Ensure retention of volunteers through recognition and productive use of their skills/interests/time
 Develop volunteer job descriptions through collaboration with appropriate staff
 Perform all necessary training in cooperation with Store Manager to ensure success and safety of volunteers
 Exercise discretion and independent judgment with regard to recruitment, acceptance, training, and assignation of volunteers
 Schedule all volunteers at direction of Store Manager and Operations Manager to ensure thorough and consistent coverage at the store and special events
 Proactively and effectively interact with affiliate Volunteer Manager, sharing resources and strategizing, to advance overall affiliate goals
 Effectively evaluate incoming volunteers and communicate their skills/interests to appropriate staff
 Supervise community service workers and volunteer groups as needed
 Ensure that volunteers adhere to established store policies and procedures
 Provide friendly and personalized customer service on sales floor to drive sales and ensure optimal customer/donor experience
 Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers
 Provide retail support as needed at the direction of the Store Manager and Operations Manager.
 Work closely with the Operations Manager to ensure representation at appropriate conferences, fairs, and other community events to promote awareness of the store