Salesforce Administrator (full-time)

Description

The Southern Environmental Law Center (SELC) is hiring for a Salesforce Administrator to join our Development Operations team. This position can work in any SELC office under our hybrid work model. It is an exciting time to join SELC’s Development team, which is currently going through a strategic refresh and expansion to support the organization’s long-term goals. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of the Salesforce ecosystem and integrated products. This is an excellent opportunity to join a highly successful, nationally recognized organization that is effectively addressing some of the most pressing and challenging environmental issues throughout the South and the nation.

SELC currently has a hybrid work model that offers employees the flexibility to work at home up to two days a week. Employment is contingent on successful completion of a criminal background check. All employees must reside in our region. SELC will provide relocation reimbursement for those relocating for an SELC position.

This is a full-time, exempt position and not available as a contract or consulting opportunity. We are unable to process or take over work visa sponsorship.

About SELC:

The Southern Environmental Law Center is one of the nation’s most powerful defenders of the environment, rooted in the South. With a long track record, SELC takes on the toughest environmental challenges in court, in government, and in our communities to protect our region’s air, water, climate, wildlife, lands, and people. Nonprofit and nonpartisan, the organization has a staff of over 200, including more than 130 legal and policy experts, and is headquartered in Charlottesville, VA, with offices in Asheville, Atlanta, Birmingham, Chapel Hill, Charleston, Nashville, Richmond, and Washington, DC.

At our core, we are place-based, rooted in our region, and connected with the communities and clients we serve. We believe in an equitable and inclusive workplace that reflects the rich racial and cultural diversity of our region and allows diverse perspectives to come to the forefront. We approach our work with the highest level of integrity, holding ourselves to high standards with an emphasis on honesty, accountability, and thoughtfulness. We value collaboration and camaraderie, realizing we are strongest when we work together and knowing that everyone has a critical role to play. We strive for impact through a strategic, bold, pragmatic, and ambitious outlook that is dedicated to achieving powerful results. We believe in these values and in the power of SELC. We hope you consider joining us. Learn more at https://www.southernenvironment.org/.

Job Duties

Primary Responsibilities:

– Serve as system administrator for the Salesforce NPSP and Marketing Cloud Account Engagement (Pardot) environments with 35+ users.
– Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
– Complete regular internal system audits and prepare for upgrades.
– Manage Salesforce NPSP integrations with Marketing Cloud Account Engagement (Pardot), Classy, Engaging Networks, iWave, ZFusion, and AddressTools.
– Coordinate the evaluation, scope and completion of new development requests.
– Assist in training of new users, and grow the Salesforce skill set across the organization.
– Effectively act as the liaison between our users, vendors and the application development teams.
– Work independently with users to define and document development requirements.
– Work closely with the IT Team to ensure compliance and enterprise-wide standardization regarding backups, security, and best practices for managing donor data.

Skills Required

Required Qualifications:

– A Bachelor’s degree, or equivalent combination of education and experience.
– Minimum three years of experience as a Salesforce administrator; experience with Salesforce NPSP and Marketing Cloud Account Engagement (Pardot) preferred. Strong understanding of the platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate complexity. Extensive experience training and supporting new and existing users.
– Familiarity with fundraising.
– Excellent project management skills and a positive attitude. You are self-driven and have excellent time management skills. You feel confident shifting priorities in a fast-paced environment. You have a documented history of meeting deadlines and successfully driving projects to completion.
– Strong verbal and written communication skills. You can translate the back-end system functionality to front-end users so that it’s easily understandable.
– Creative and analytical thinker with strong problem-solving skills. You enjoy solving problems and tackling new challenges — and you know when it’s time to ask for help.
– Proven ability to design and implement new processes and facilitate user adoption.
– Collegial, collaborative team player. You enjoy learning together with your teammates and helping others to succeed in their work as well. You bring a collaborative attitude to engaging with other team members and external stakeholders alike.
– A genuine interest in and commitment to helping SELC create and foster a more diverse, inclusive, and equitable workplace. You engage in ongoing learning and are eager to contribute to our organizational efforts in this area.

Additional Info

Compensation & Benefits:
SELC offers salaries competitive with other leading environmental nonprofits nationally and provides an excellent benefits package. The starting salary range for this position is $70,000-$90,000. For more details about our benefits package, please visit our Careers page.

SELC is a PSLF (Public Service Loan Forgiveness) eligible employer.

SELC will also provide relocation reimbursement for those relocating for an SELC position, up to a specific dollar amount and contingent on the move being at least 50 miles from the current primary address.

To Apply:

To apply, click on the ‘Apply Now’ button below to be directed to an online application where you may upload your application materials. Applicants must submit a cover letter, resume, and three references. The initial deadline for receipt of complete applications is Friday January 3rd, 2025. However, applications will be accepted on a rolling basis until the position is filled.

APPLY NOW

This is a full-time, exempt position and not available as a contract or consulting opportunity. We are unable to process or take over work visa sponsorship.

SELC is an Equal Opportunity Employer committed to fostering an inclusive workplace environment. We are eager to welcome new team members who share this commitment. We still have much progress to make, but our goal is to create and maintain a staff that, at every level, reflects the rich racial and cultural diversity of the communities where we work and the clients that we serve. Persons of all backgrounds—including people of color, women, people with disabilities, veterans, and LGBTQ candidates—are strongly encouraged to apply.