Director of Operations

Description

Fry’s Spring Beach Club (FSBC) is a private membership club that operates primarily in the summer, between Memorial Day and Labor Day weekends. We sit on seven acres in the Fry’s Spring neighborhood of Charlottesville and have multiple pools, sports courts, bar and grill, and a large event space. We employ a seasonal staff of nearly 200 employees to run the club, including managers, front desk attendants, lifeguards, café staff, facilities workers, bartenders, and event staff. We further offer a summer day camp, swim team, and swim lessons. To support these programs, we employ camp counselors and swim instructors and coaches.

FSBC is seeking a Director of Operations to oversee the club’s daily operations and staff between late May and early September. Responsibilities include training, supervising, and scheduling staff; managing club events; and ensuring that the club runs smoothly and that any issues are addressed and resolved quickly and effectively.

Job Duties

FSBC is a learning organization, inclusive of staff from many backgrounds. The majority of FSBC’s staff are high school and college students, employed in their first jobs. The Director of Operations will help create a positive and empowering work environment and act as a supervisor, mentor and role model. They should form positive relationships, and redirect/instruct as necessary. They will strike a balance between supporting the staff and making sure that they perform their jobs well and adhere to FSBC policies and procedures.

The Director of Operations will be responsible for ensuring that the staff is properly trained and optimally utilized so that the club runs efficiently and effectively. To this end, they will be responsible for scheduling and adjusting as needed. They will maintain open and continuous communications with all staff.

The Director of Operations will further manage events at the club, such as weekly summer concerts. They will make sure that the club is adequately staffed and prepared for these events and communicate with any third parties involved in the events.

The Director of Operations addresses issues and problems as they arise. They are the point person in charge of the club and maintain a regular presence on the grounds. They are ready to address any ad hoc member concerns or situations. The Director of Operations reports directly to the club Executive Director and works closely with her.

Skills Required

The Director of Operations must be highly organized and proactive. They must have excellent communication skills. It is very important that they be a creative problem solver with a good sense of humor.

The ideal candidate will have supervisory experience with teens and older youth. They must enjoy working with this age group. They must be committed to FSBC’s vision of diversity, accessibility, and inclusivity and be ready to work as part of a team.

Work Schedule

There is some flexibility regarding hours, but a good portion of the time required at the club will be evenings/nights and weekends. The Director of Operations will also be on call for any emergencies that might arise when they are not physically at the club.

This position runs from May – August and carries an anticipated work load between 20 – 40 hours a week. The average workload will be 25 hours/week. June, July, and the first 2 weeks of August will be the busiest times.