Parking Manager

Description

Application Deadline: 02/17/2023 5:00 PM EST.

To be considered you must submit an online application through the City of Charlottesville’s employment page: https://www.governmentjobs.com/careers/charlottesville/jobs/3886051/parking-manager

• For a general summary of benefits offered by the City, please click the ‘benefits’ tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.
• The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City’s Benefits Administrator at 434-970-3462.

The Parking Manager performs complex professional and administrative work in the planning, coordination and management of the City’s parking efforts. Success in this effort requires understanding the needs of a vibrant mixed-use downtown and an appreciation of the City’s intent to maximize the efficiency of current surface and structured parking, to minimize the public subsidy for any newly developed parking, and to enhance the private market. The following duties are performed personally and in collaboration with other City departments and other city and downtown constituencies. This position works with a City Council appointed Parking Advisory Panel and resides within the Office of Economic Development in the City Manager’s Office. This position will supervise two or three positions. Work is performed under general supervision of the Director of Economic Development. Close coordination with other department heads and key city staff is required.

Education, Experience and Skills

To perform this job successfully, an individual must be able to perform a wide variety of essential duties. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Minimum Qualifications:
 – Bachelor’s Degree from an accredited four-year college or university, with major work in business, public administration, planning, or a related field.
– A minimum of three years of experience in parking management, project management, urban planning, or equivalent combination of education and experience.
– Demonstrated ability to be self-motivated and work independently. Personal initiative is critical to the success of the position.

Preferred Qualifications:
 – Certified Administrator of Public Parking (CAPP) certification from the International Parking Institute and/or Certified Parking Facility Manager (CPFM) certification from the National Parking Association is preferred.
– State of the art knowledge of best practices related to municipal parking development (surface and structured) and parking management including parking decks, metered parking, parking enforcement, parking management technology, and equipment and accessibility issues preferred.

Job Duties

Essential Responsibilities and Duties:

• Monitors, coordinates, and directs all operations, maintenance and personnel of the division of parking;
• Maintains a detailed understanding of the current parking situation in downtown Charlottesville including knowledge of past studies of downtown parking, the Parking Action Plan and private sector plans;
• Maintains an inventory of parking spaces and current knowledge of parking patterns and parking supply and demand in downtown Charlottesville;
• With the Parking Advisory Panel, develops and implements plans to address parking issues and needs in downtown Charlottesville;
• Develops productive relationships with various downtown stakeholders, understands their concerns and goals, and incorporates them into a plan promoting the greatest common good in achieving goals for downtown development and revitalization;
• Proposes steps and takes action to maximize the efficiency of current parking facilities and analyzes the need, options, costs of, and timing for new facilities;
• Encourages and works with private parking facility owners and owners of property with the potential for parking to maximize market potential and land value. This may include the management of private parking facilities under the terms of a mutually beneficial agreement;
• Manages the City’s interest in City-owned parking facilities, including setting and monitoring policies related to both transient parkers and monthly contract parkers;
• Develops and implements a plan to install on-street metering equipment in the downtown area;
• Coordinates the maintenance and capital improvement of parking facilities with the Department of Public Works;
• Oversees the enforcement of parking regulations for both on-street and off-street facilities;
• Proposes changes to the parking regulations contained in the City Code that will facilitate the goals of the parking program;
• Participates with and helps to coordinate the planning of new parking facilities, both surface and structure, by meeting with other City staff, engineers, contractors, and other stakeholders to review feasibility studies, design, and operational plans;
• Conducts effective public education and outreach programs related to downtown parking issues and commonly accepted best practices;
• Develops and conducts promotional campaigns;
• Maintains a positive working relationship with City departments (Neighborhood Development, Public Works, Treasurer, and the Police Department), Charlottesville Area Transit, major employers, downtown merchants, property owners and attractions;
• Works with groups to assist with/arrange for parking for special events;
• Participates in networking opportunities through membership in professional organizations and undertake continuing education in parking management;
• Supervises two or three positions;
• Serves a principal staff to the Parking Advisory Panel preparing agendas, staff reports, and meeting minutes as needed;
• Other duties to provide direct or indirect service to the citizens may be assigned.

Skills Required

Skills:
   – Demonstrated ability to effectively present, either orally or in writing, information to elected officials, boards of directors, senior management, public groups, and other stakeholders or interested parties. Ability to respond to common inquires or complaints from citizens, elected officials and business members of the community. Ability to read, analyze, and interpret common professional journals, financial reports, and legal documents. Ability to write reports or articles for publication that conform to a prescribed style and format.
– Ability to conduct research, analyze findings, identify problems, evaluate operations, develop options, and implement improvements. Skills in using data management and analysis tools such as Microsoft Excel and computer database programs to perform a variety of spreadsheet analyses with supporting graphics and charts. Skill in performing mathematical and statistical analyses using computer software tools.
– Solid interpersonal skills, including communication, listening, and conflict resolution skills, required for working with citizens, business and property owners, the press, and other City employees.
– Ability to create and manage a contract(s) for services related to parking management on behalf of the City. Ability to write and manage the request for proposal and/or request for quote process needed to procure services and equipment in support of parking operations for the City.
– Understanding basic accounting and management practices. Ability to create and monitor a budget. Ability to understand and utilize basic financial and analytical principles including cost benefit analysis, life-cycle costing, and return on investment. Familiarity with revenue control systems and equipment as well as accountability and accounting procedures designed to protect parking revenues from internal and external loss.
– Understanding of the relationship of land use and multi-modal transportation to parking demand. Understanding of the importance of good design in promoting downtown revitalization. Respect for the historic character of downtown Charlottesville with a sensitivity about building removal for surface parking. Understand the desirability of promoting a vibrant street front by including commercial business uses at street level in any future parking structures.
– Working knowledge of facility maintenance plans and procedures, preferably related to the maintenance of parking lots and structures.

Additional Info

The City of Charlottesville is an Equal Opportunity Employer and Values Diversity at All Levels of its Workforce.