In the State of the Workplace 2024, TriNet identifies unique insights into hot-ticket workplace items to better understand the perceptions around current and emerging workplace trends for small and medium-size businesses (SMBs). From work-life balance, AI usage, employee engagement, and employee benefits, the report aims to shed light on both perspectives from the employer and employee.  

By comparing the views of employers and employees, the report highlights areas where these two groups may not see eye-to-eye and offers insights to help improve job satisfaction and retention. The data is also broken down by age groups and industries to show how different generations and business sectors view the workplace. 

TriNet surveyed 630 full-time employees and 588 employers in a national industry-wide pulse survey in one of the following industries: financial services, life sciences, main street, nonprofit, professional services, or technology. The survey focused on companies with between five to 500 employees. 

Key results: 

Satisfaction and Engagement 

Work-Life balance

  • Employers: 61% satisfaction 
  • Employees: 52% satisfaction 
  • Gen Z: 38% satisfaction 
  • Over half of workers (57%) are actively looking for a new job or open to switching if right opportunity came along

 

Work & life balance satisfaction by generations chart

Engagement 

  • Employers: 81% moderately or extremely engaged 
  • Employees: 85% moderately or extremely engaged 
  • Baby Boomers: 80% employee engagement 
  • Gen X: 85% employee engagement 
  • Millennials: 87% employee engagement 
  • Gen Z: 85% employee engagement

 

Workplace Setting 

The report finds that across sectors there is a negative correlation between working in an office setting and employee satisfaction. The industries that have the highest percentage of employees with in-office work are the ones that also have the lowest work/life balance satisfaction.  

  • Financial Services and Technology have the lowest percentage of employees in office all week – and report the highest levels of employee and employer satisfaction 
  • Nonprofit has the highest percentage of employees in office all week – and the lowest level of employee and employer satisfaction 

 

Employees satisfaction by vertical chart

Employee Benefits 

 Top three reasons for leaving a job or considering a new one: 

  1. Better pay 
  2. Growth opportunities 
  3. Benefits 

Top benefits for employees: 

  1. Medical insurance  
  2. Paid vacation/sick time 
  3. Dental 
  4. Retirement plans 
  5. Vision coverage 

By Generation: 

  • Baby Boomers: 77% say they can easily access support for their benefits-related questions 
  • Gen Z: 48% say they can easily access support for their benefits-related questions 
  • Millennials and Gen Z placed much greater importance on education reimbursement, childcare assistance, fertility coverage and parental leave. 

 

Read the full report and its implications for the nonprofit sector 

 

We’ve also saved you a click and embedded the report below. To click through the report, use the arrows at the bottom left. 

State-of-the-Workplace-2024-Trinet

 

About TriNet
TriNet (NYSE: TNET) provides small and medium-size businesses (SMBs) with full-service industry-specific HR solutions, providing both professional employer organization (PEO) and human resources information system (HRIS) services. TriNet offers access to human capital expertise, benefits, risk mitigation, compliance, payroll, and R&D tax credit services, all enabled by industry-leading technology.