Program Director

Description

The Program Director oversees or collaborates on activities and procedures for non-profit professional association client events and programs. CMG is a full-service Association Management Company (AMC) that provides management services to local, national, and international membership societies, associations, foundations, and consortia.

Job Duties

Key Responsibilities
1. Assist in the development of the client’s annual and/or event/project budgets and monitor expenses during the year or the course of the event/project
2. Oversee the development of new programs and membership benefits for clients (full-service clients only)
3. Oversee/Manage programmatic arrangements for client events:
a. Act as the primary liaison with the volunteer program committee
b. Set up and coordinate abstract submission, review, and acceptance, and oversee speaker communication
c. Organize content and schedule of events
d. Promote events to client membership and other interested parties
e. Prepare event materials: receive and upload speaker presentations
f. Participate in on-site event management
4. Oversee logistic and financial arrangements for events, to include:
a. Vendor contracts
b. Participant registration
c. Presentation room set-up and audio-visual requirements
d. Database maintenance
e. Supply and gift ordering
f. Packing and shipping of materials to and from the event site
g. On-site staffing
h. Reviewing, approving, and coding of invoices for payment
5. Establish evaluative criteria and develop event/project evaluations in conjunction with client leadership, and report findings to interested parties
6. Oversee/Coordinate fundraising efforts
7. Oversee/Execute the design and content of publications and materials as requested by the Board (full-service clients only):
a. Event and membership brochures
b. Advertisements
c. Press releases
d. Abstract books
e. Event program books
f. Newsletters
g. Website
8. Prepare official correspondence on behalf of client leadership or Executive Director (full-service clients only)
9. Participate in client meetings upon request
10. Prepare client meeting agendas and minutes upon request

Skills Required

Qualifications
• Experience: Minimum of 5 years of full-time experience in program/event management, preferably within an association or non-profit organization
• Skills:
o Strong project management and organizational skills
o Excellent written and verbal communication skills
o Experience with CRM systems
o Creative thinking and problem-solving abilities
o Comfort with and efficiency in learning new software and other computer skills

Key Competencies
• Collaboration: Ability to work effectively with cross-functional teams and key volunteers
• Adaptability: Flexibility to manage multiple priorities and adapt to changing circumstances
• Innovation: Proactive in identifying new opportunities and innovative approaches to enhance participants’ experience
• Customer Focus: Commitment to providing excellent service to members and stakeholders

Work Schedule

• This position requires virtual meeting attendance (Zoom, Teams).
• This position requires occasional travel to attend events and meetings.
• The role may involve working outside of regular business hours to attend events.
• This role involves a mix of in-person and remote work (hybrid).

Additional Info

Applicants local to Charlottesville and the surrounding areas are preferred.

Competitive benefits package including 401K and safe harbor match, employee health and dental insurance, FSA

For more information, please visit: www.custommanagement.com