Vice President

The mission of WorkSource Enterprises is to secure employment and support services that enable individuals with vocational disabilities to achieve economic self-sufficiency, independence and full participation in the community. WorkSource owns and operates several small businesses, including BreadWorks, to carry out its mission.

The Vice President is responsible for providing leadership and management of program services and internal operations and for participating in community relations activities. This includes responsibility for regulatory compliance, human resources, contract management and facility maintenance. In the absence of the President, the Vice President conducts the affairs of the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES

Program Services

1. Lead and oversee the implementation of the rehabilitation activities of all programs, except those that report directly to the President, in alignment with the organization’s strategic plan.
2. Assess and monitor community needs and programming trends and develop programs and services, as needed, to remain responsive to the needs of clients and current on best practices in the field.
3. Supervise, evaluate and provide technical assistance to the managers of assigned programs and any other assigned personnel and ensure their duties are performed accurately and in accordance with organizational needs. Technical assistance includes giving direction, monitoring performance and productivity, providing training and assisting with problem resolution.
4. Determine and track outcomes for programs (e.g., Annual Outcomes Measurement Report), report periodically on those to the President and make program adjustment recommendations as appropriate.
5. Compile statistical data regarding program services (e.g., Annual Demographics Report) and submit to funders as required.
6. Provide input to the President on the development of an annual budget for assigned programs and manage assigned budgets, including operating within budget.
7. Anticipate future funding needs and develop recommendations to accommodate shifts in funding.
8. Conduct an annual satisfaction survey of clients, employers, and commercial customers and make recommendations for change as needed based on input from the survey.

Internal Operations

1. Lead the development and implementation of operational systems, policies, and procedures to assure continual quality improvement of products and services and to support organizational growth.
2. Establish and oversee risk management and control mechanisms to ensure compliance with organizational, contractual, regulatory and accreditation requirements.
3. Ensure adherence to CARF accreditation standards by writing, reviewing and updating policies and procedures, monitoring staff performance and client records to assure compliance and planning and implementing in-service training as needed.
4. Report to the President any areas of need with regard to CARF regulations and plans to meet the specific standard(s) within the specified time frames.
5. Lead and coordinate Human Resource functions, including recruitment, new hire orientation, staff relations, training and development, compensation and benefits and maintenance of personnel files.
6. Recommend and implement Human Resources strategies, policies, and procedures that support the organizational goals.
7. Ensure organizational compliance with Federal and State employment laws and regulations by maintaining knowledge of industry trends and employment legislation and developing and submitting required reports (e.g., Affirmative Action Plan, EEO-1 report, etc.).
8. Serve as the primary point of contact for Purchase of Service Agreements and similar agreements between WorkSource and the organizations funding the agreements (e.g., AbilityOne contracts for housekeeping and custodial services) and any subcontractors used for the agreements.
9. Ensure requirements of contracts are met.
10. Provide input to the President on the development of an annual budget for internal operations and manage annual budget allocated, including operating within budget
11. Maintain headquarters facility on Carlton Avenue in a manner that ensures clean, safe and economical facilities in which to carry out programs and services.